Jennifer Low personal email
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I am a dynamic and innovative digital transformation leader with 14 years of experience driving impactful change in the technology and education industries. Throughout my career, I’ve been recognized for my strategic approach to problem-solving and my ability to drive tangible results through technology adoption.Currently serving as the Chief Digital Officer at BAC Education Group, I lead a talented team in driving digital transformation, change management, and optimizing customer experiences. Under my strategic leadership, we’ve implemented an array of systems including an omnichannel chatbot, leads management system, CRM, CMS, and LMS to oversee the entire customer lifecycle. These initiatives have not only significantly improved efficiency, customer satisfaction, and revenue growth but have also led to substantial cost reductions.My strategic mindset enables me to identify opportunities for innovation and develop tailored solutions to address complex challenges. Whether it’s streamlining operations, enhancing user experiences, or driving revenue growth, I excel in developing and executing strategies that deliver measurable impact.In addition to my role as CDO at BAC Education, I also serve as COO of SPMflix, Malaysia's largest free e-learning platform serving over 190,000 students, where I manage end-to-end operations and digital marketing.Outside of my professional endeavors, I co-founded an e-commerce website where I actively contribute to our front-end development and digital marketing efforts. My diverse skillset, coupled with a passion for continuous learning, enables me to thrive on growth and innovation.If you’re seeking a collaborative partner who combines strategic thinking with hands-on implementation expertise to drive digital innovation and create remarkable customer experiences, I invite you to connect with me. Let’s explore opportunities to make a lasting positive impact together!
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Chief Experience OfficerBac EducationKuala Lumpur, My -
Chief Digital OfficerBac Education Jan 2021 - PresentPetaling Jaya, Selangor, MalaysiaAs the Chief Digital Officer at BAC Education Group, I spearhead digital transformation and change management initiatives across e-learning, operations, marketing, and sales. Utilizing data insights, I optimize business processes, drive efficiency, and elevate customer experiences.My accomplishments include successfully executing multiple core system implementations, encompassing learning management systems (LMS), learning experience platforms (LXP), college management systems (CMS), HRMS, CRM, marketing automation software, and omnichannel chatbots. These efforts have led to a scalable digital operations model, enabling seamless global expansion.Collaborating with senior management, I identify opportunities for new product development and process optimization, making substantial contributions to the Group's innovation, digital transformation, and customer experience initiatives. As CDO, I remain dedicated to fostering growth and excellence in the ever-evolving digital landscape. -
Chief Executive OfficerBaclearn Sep 2019 - PresentPetaling Jaya, Selangor, MalaysiaBAC Learn is a full-service e-learning specialist under the BAC Education Group, helping clients to develop and implement engaging and effective e-learning solutions. BACLearn currently serves 9 clients ranging from primary, secondary, and tertiary education providers, training companies, and professional certification bodies in Malaysia, Southeast Asia, and the UK.
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Chief Operating OfficerBacflix Jan 2015 - PresentPetaling Jaya, Selangor, MalaysiaFormerly known as EduNation, BACflix is Malaysia’s largest free primary and secondary school online portal to end education inequity by providing equal access to quality educational content for all Malaysian students, and conducting teacher training at local public schools.
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Head Of Marketing And CommunicationsBacflix Jan 2014 - Dec 2014Petaling Jaya, Selangor
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Product Manager & System AdminBacflix Sep 2013 - Dec 2013Petaling Jaya, Selangor, Malaysia
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WriterRebel.My Feb 2014 - Aug 2014Petaling JayaRebel.my is a social enterprise selling original design t-shirts to support social causes, such as poverty alleviation and education.I write weekly content related to the products sold on rebel.my, and on topics surrounding education and poverty for the social enterprise.
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Organization Operations And MethodParkson Corporation Sdn Bhd Oct 2012 - May 2013Kuala Lumpur, Malaysia -
Branch ExecutiveMaybank Jul 2012 - Sep 2012Kuala Lumpur, Malaysia -
Private TutorSelf-Employed Jan 2009 - Mar 2012
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Customer Relations OfficerResorts World Genting Jan 2008 - Apr 2008Kuala Lumpur, Malaysia
Jennifer Low Skills
Frequently Asked Questions about Jennifer Low
What company does Jennifer Low work for?
Jennifer Low works for Bac Education
What is Jennifer Low's role at the current company?
Jennifer Low's current role is Chief Experience Officer.
What is Jennifer Low's email address?
Jennifer Low's email address is so****@****ail.com
What skills is Jennifer Low known for?
Jennifer Low has skills like Leadership, Management, Teamwork, Project Management, Marketing Communications, Marketing, Digital Marketing, Strategy, Social Media Marketing.
Who are Jennifer Low's colleagues?
Jennifer Low's colleagues are Avineshwaran Kumareson, Ken Chew, Yu Sy Jia, Safinaz Abdul Samat, Anusooya Subramaniam, Eshwar Jayanathan, Mohana Subramaniam.
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Jennifer Low
Product Manager For Visual Instruments ( Malaysia & Brunei) At Epson MalaysiaKuala Lumpur1yahoo.com
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