Jennifer Murphy Email & Phone Number

Los Angeles, Ca, Us

Los Angeles, California, United States

Led a dedicated team through the merger, prioritizing staff engagement, client retention and onboarding. Through effective leadership and communication, we successfully navigated the complexities of the merger, maintaining high staff morale, and ensuring clients felt informed and supported throughout the process. This experience showcased my ability to lead teams through significant organizational changes while keeping a strong focus on client satisfaction and a commitment to delivering a smooth and transparent transition.Significant Achievements:⁘ As a Business Subject Expert, I collaborated with a cross-functional team to design and implement a new Foreign Currency Time Deposit (CD) product offering. Through strategic planning, effective communication, and coordinated efforts across various departments, we successfully introduced and integrated the product, ensuring a smooth and efficient transition for our valued customers.⁘ Facilitated pricing negotiations for a significant portfolio of clients, ensuring that client and internal partners expectations on pricing agreements were exceeded. Successfully navigated the complexities of large-scale negotiations, demonstrating a keen understanding of client needs and a strategic approach to pricing discussions.

Los Angeles, California, United States

Manager-Retail, Wealth and Business Banking FXLed a seasoned team of high-performing Foreign Exchange (FX) Specialists, coordinating integrated sales strategies within the Community Bank, Private Bank/Trust/Wealth, Brokerage, and Business Banking segments. Collaborated with bankers to market a comprehensive spectrum of FX products, including currency accounts, investments, spot, forward, and exotic options.Excelled in regulatory compliance excellence by designing and executing a Dodd Frank Regulation E strategy. Pioneered training innovations and talent development through the creation of bank wide on-line training courses, aligning with my focus on crafting operational efficiencies as well as elevating product knowledge and policy adherence.Implemented innovative profitability strategies, ensuring consistent client pricing and improved overall profitability. Established a primary source for new business referrals through the creation of an international wire missed opportunity report.Notable Achievements:⁘ Strategic Partnership Building: Directed integrated sales strategies with Retail, Business Banking and Wealth Management teams, establishing influential strategic partnerships that significantly contributed to significant Y-O-Y revenue growth.⁘ Revenue Growth Leadership: Consistently exceeded sales goals through targeted client engagement and cross-selling strategies.⁘ Leadership and Collaboration: Delivered compelling internal sales presentations, driving 1,800+ referrals annually.⁘ Regulatory Compliance Excellence: Designed and executed a Dodd Frank Regulation E strategy, ensuring full regulatory compliance in alignment with industry standards.⁘ Team Empowerment and Development: Cultivated a culture of empowerment, resulting in individual career advancement and organizational tenure.⁘ Internal Visibility and Collaboration: Designed the FX Markets intranet page, increasing bank-wide visibility and familiarity with FX products.

Los Angeles, California, United States

Los Angeles, California, United States

Los Angeles, California, United States

Greater Los Angeles Area

Began with company as a Client Services Representative at company headquarters in Washington, D.C. Promoted to International Services Representative, Los Angeles, CAPromoted to Manager, International Client Services, Los Angeles, CA

Bachelor Of Arts - Ba, International Relations And German

German Studies

Marketing Principles And Practices; Brand Management