Jennifer Malaney Email & Phone Number

Boston, Ma, Us

North Andover, Massachusetts, United States

Wakefield, Massachusetts, United States

I provided general administrative support for the National Resource Group. My responsibilities included drafting communications, coordinating of projects and meetings, preparing reports and financial data, screening calls, and making travel and meeting arrangements. I assisted the Executive Assistant and Benefits Department with projects as needed.

Wakefield, Massachusetts, United States

•Provided daily administrative and business support to the Senior Vice President and General Manager focused primarily on East Coast projects•Generated excel reports for analysis and budget work quarterly and annually for Executive meetings to show revenue generated from products sold and projects done•Preparing slide presentations for Senior Vice President and General Manager to review at quarterly client review meetings•Partnered with travel department for reserving executive flights, hotels and car rentals•Agent Dashboard reports for VP of Operations to review monthly production numbers •Created and distributed client satisfaction surveys for review and scoring•Managed corporate Soft Dollar Department and assisted clients with their earned business rewards to save client money and show cost savings•Developed marketing collateral for clients to explain, review and demonstrate the impact of small business programs and potential savings•Approved department payroll for east coast account management region

•Experienced Hotel Program Manager with twenty years of knowledge in the industry to create a rewarding hotel program for the client that meets budgetary expectations•Managed client hotel programs and negotiated hotel rates, saving $50K annually•Initiated global calls with clients in UK, Asia and Australia to review client hotel programs •Applied company resources to create additional incentives for the client hotel program•Analyzed client hotel savings from the program to the client and tracked revenue generated to company from hotel programs •Completed sabre training to efficiently test and audit client hotel rates in GDS

•Assisted Vice President of Sales with specials projects•Supported inside and outside sales teams, prepared presentation slides and collateral•Collaborated with Vice President to coordinate annual national sales meetings •Created and maintained library of sales collateral to assist with future proposal writing and Request for Proposals (RFPs)

•Scheduled daily, monthly, and quarterly meetings for Vice President, and coordinated travel, hotel, and car reservations•Greeted clients and vendors, and introduced to appropriate team members for scheduled meetings•Created monthly marketing communications and promotions for database distribution