Building Looker dashboards, & reports. Creating units within the Admin system in bulk.Taking large sets of data from one VMR system transferring in into the admin system.Using Google sheets, & Excel to ensure unit information is correct. Formulas commonly used where, Index/match, Importrange, ImportXML, Regextract, RegMatch, Index/match/match, Concatenate, Hyperlink, & If. Creating Python scripts & running the scripts using Visual StudioCode, to upload data and scrap websites to find information.Manage & mentor direct reports, having a weekly one on one. Supporting direct reports where needed. Travel on-site when needed. Learning and navigating different software platforms. Such as: Salesforce, RMS, streamline, V12, Behome24/7, Monday.com, & SharePoint. Presenting the Data scope to the internal and external teams on a weekly basis. Use Smartsheets to track project progress for the project manager. Updating on a daily & weekly basis for your scope of the project. Collaborate with the team to find new and innovative ways to obtain, & organize data. Managing project to do’s and timeliness with Trello and Google calendar.

The Owner Relations Manager is the main point of contact for our owners and is expected to build and maintain strong relationships as measured by the retention, profitability, and guest satisfaction of their assigned portfolioDevelop and grow a relationship with the owners of the propertiesproactively communicating and becoming the subject matter expert of those properties ensuring they are clean, maintained and well cared forAct as the liaison between the owner and Vacasa's internal departmentsMeet and maintain Vacasa standards and metrics related to owner/ guest satisfaction and standard unit appearanceManage a budget for your portfolio adhering to set annual costs, with the ability to perform a cost-benefit analysisSupport your team with escalated guest and homeowner concerns by responding to emails, calls and ticketsConduct regular inspections prior to owner arrivalsPartner and assist your Business Development Representative when new units join the portfolioEstablish and maintain open, collaborative relationships with fellow regional team members and upper management teamProvide cross-coverage for your manager and Co-ORM(s) when necessaryWork Environment and Physical DemandsTraveling between worksites is frequent and this person will need their own reliable transportationOccasional need to perform housekeeping and maintenance dutiesMentor interns during summer time.