• Advise affiliated companies on key ESG and Sustainable Business strategies and trends• Lead development of thought leadership, including annual publications and quarterly briefings

• Led client services for a porftolio of C-suite executives, overseeing $1.2M in revenue• Curated membership journeys, developmented customized product offerings and events

Built multi-stakeholder coalitions to accelerate industry transformation towards more sustainable consumption models.• Flagship projects include environmental sustainability in the fashion industry and ethical use of consumer data. • Built communities of industry innovators to co-launch global, public-private social impact initiatives. • Executed portfolio of initiatives by providing strategic direction, connections with key stakeholders and visibility through workshops, publications and speaking engagements. • Expanded the membership community by 20% in Consumer Industries by identifying potential members and providing subject matter expertise in pre-sales, up-selling, and onboarding activities.

Designed and executed tailored engagement strategies for senior executives of 8 consumer industry companies, that collectively earn over $160B in annual revenue.• Retained 100% of $2.4M portfolio and upsold membership levels, resulting in an increase of $120K in annual revenue. • Improved member satisfaction through developing account management plans and increasing engagement with research teams.• Deepened account engagement by expanding C-Suite relationships in member organizations and tailoring engagement plans based on their strategic priorities. • Built internal cross-functional teams to deliver programs and events aligned with strategic priorities of members.

Held accountability for P&L of a $5M membership business, leading a team of eight to exceed targets. • Grew business unit by 7% through establishing long-term growth plan and achieving renewal and retention targets.• Spearheaded customer journey mapping to identify and implement process improvements, increasing staff efficiency and Net Promoter Score.• Launched two new programs and achieved business development targets within 6 months.• Coached team through saving accounts at risk and developing personalized account management plans for all clients.• Partnered with IT to revamp member-facing webpages to optimize user experience.

Served as trusted advisor to 150+ senior executives from Fortune 500 companies and managed program operations of peer-to-peer executive networks.• Partnered with various stakeholder to grow portfolio of client groups focused on sustainability, corporate responsibility and governance.• Planned and executed all aspects of 15 roundtables per year, including communications, vendor selection, contract negotiations, budgeting ($175k per annum), forecasting, logistics, event management and post-event analysis.• Executed over 40 ESG benchmarking surveys, aligning external stakeholders and internal resources.• Increased client participation and satisfaction by 75% through delivering personalized engagement plans, identifying emerging trends and facilitating connections to research teams.• Increased client retention by 8% resulting in an additional $1M in renewal revenue per annum. • Consistently operated under budget by over 10% through negotiating discounts and fees with vendors.

Coordinated and executed 20 conferences and seminars per year, ranging from 30-2000+ attendees and over 30 sponsors per event. • Increased revenue by partnering with marketing and sales teams to improve quality of materials and communication strategies.• Streamlined speaker management and customer satisfaction processes, resulting in increased efficiency, improved data quality and stakeholder satisfaction.• Served as liaison for up to 80 corporate executive speakers per conference.• Coordinated post-event activities and data analysis; identified key trends and areas for improvement.

Supported knowledge and skill-building program for current and future aid workers.• Coordinated and oversaw volunteers at university events, lectures and symposia.• Drafted and edited annual report.• Maintained Institute's website and social media presence. • Worked alongside Program Officer on day-to-day administration of course offerings.

Organized and orchestrated a weekly youth program for unaccompanied minor refugees from the Middle East and Africa. • Designed community building activities for a group of 30 youths. • Partnered with accountant to manage banking, bookkeeping and budget. • Translated publications between German and English.• Raised community awareness and engagement through developing communications materials and conducting outreach.