Jennifer Mudd Email & Phone Number

Cranston, RI

• Reconciled and researched numerous General Ledger and Demand Deposit Accounts; Ensured all variances were properly identified and resolved in accordance with bank policy and service levels agreements
• Created, recorded and maintained the integrity of sensitive data used to calculate department statistics in accordance with Risk Management and Audit standards
• Successfully facilitated multiple root cause problem solving sessions
• Improved productivity tracking system and huddle board, resulting in increased accuracy of department productivity statistics and improved morale
• Coordinated multiple relocations for teams in Reconciliations and Investigations executed during normal business hours with minimal impact on daily department operations and customer service
• Responsible for the testing of new accounts, procedural changes to existing accounts, and participated in multiple project implementations ensuring all changes were in accordance with Risk Management and Audit standards

Bachelor'S Degree, Accounting, Fraud Concentration

Associate'S Degree, Business, Accounting Concentration