• Serve as a point of contact for employees and leaders, aiding with benefits, policies, processes, and practices.• Management of offer letter process via Greenhouse and Jobvite for 3 divisions, including 7 business units.• Execution of the onboarding process from offer letter through first day of employment for 112+ candidates.• Conduct 20+ new hire trainings/orientations for 3 divisions, nationwide.• Process employee changes including compensation, schedule, promotions, etc., in ADP.• Manage employee files/records in SharePoint ensuring legal & regulatory compliance, performing audits where necessary.• Utilize ADP for data management, reporting, and analysis as needed.• Prepare and disseminate employment verification letters, employee change letters, and other documents to employees.• Plan & execute 6 HR Core Events annually, as well as 33+ weekly company events promoting employee engagement.• Created and developed 3 department policies and department documents including FMLA Guide, Onboarding Process document, and company-wide Background and Drug Screen Policy.• HR Representative for the Morale Committee & JEDI Committee promoting DEI and employee engagement/retention.

• Subject Matter Expert (SME) on onboarding process for 4 clients/accounts across 4 MSP Verticals.• Developed 6 process documents including SOP’s & training materials to enhance overall team performance & KPI’s.• Created comprehensive checklist to streamline communication & handoff process between Recruitment & Onboarding.• SOP & process document development led to an overall 15% increase in offer to start ratio.• Trained and led 2 offshore team members on all onboarding tasks and monitored day-to-day task completion.• Followed up with candidates daily & monitored completion of onboarding process from Onboarding Initiated to Start.• Verified compliance of Form I-9 completion, resolving “Review Cases” and “Tentative Non-Confirmations”.• Validated completion of paperwork including direct deposit and references and attached candidates to correct job orders.• Initiated background screenings, scheduled drug screenings, & monitored screening results through specific vendors.• Daily maintenance of Onboarding Shortlists with 10+ candidates in various onboarding statuses via Bullhorn.• Full cycle, high volume recruitment, screening, and interviewing of candidates for various clients.• Consistent execution of a recruiting plan to ensure the right quality and quantity of talent.• Established initial contact with prospective candidates and conducted thorough interviews as required.• Conducted resume reviews and assessments based on candidates’ skills, locations, opportunity, financial expectations, and availability criteria to determine candidate suitability/viability.• Segmented, organized, and prioritized candidates according to the degree of alignment with position requirements.

• Managed 8 assembly staff members and oversaw all aspects of production activities.• Developed 2 internal process documents including Standard Operating Procedures & Performance Review Process.• Supervised production according to procedures, with the objective of meeting quality and productivity controls.• Recruited, hired, and facilitated onboarding process for all assembly staff as needed.• Directed equipment use, materials, supplies, and storage by managing the receiving of shipments and warehousing.• Tracked, recorded, and reported stock levels, as well as scheduled and tracked delivery times, and transport costs.• Input data through internal CIEL system and maintained various records through Excel spreadsheets.

• Coordinated citywide recruitment process for College & Career Readiness/Pittsburgh Summer Learn & Earn programs.• Conducted weekly recruitment visits to 7 Pittsburgh public high schools, charter schools, & alternative education facilities.• Created all - new marketing theme/recruitment materials like postcards, flyers, event invitations, etc. to be distributed.• Assisted families in completing applications for programs and verified applicant information.• Partnered with other recruitment agencies and the city to develop a pool of 2,000+ completed applications for programs.• Developed and evaluated program objectives/strategies and maintained all program records to audit-ready standards.• Designed 2 new program structures including a 1- and 2-year timeline, program events, activities, and expectations.• Planned program events like financial aid forums and career panels for participants and family members to attend.• Collaborated with local organizations/companies to secure Worksite Agreements for internship/job placement.• Assigned participants to worksites and monitored students’ internship/employment success.• Prepared reports on the accomplishments of youth development programs according to deadline.• Collaborated with schools to collect data on students and connect youth to appropriate academic/social services.

• Contacted insurance companies on behalf of the physician’s office to verify patient benefits• Asked appropriate questions regarding patient’s benefits and completed data entry using the appropriate forms to document patient’s benefits coverage• Ensured that related information was obtained, documented in detail, tracked and available for access & quality review

• Educated and engaged community members through door-to-door canvassing• Completed daily and weekly reports on progress and meet all goals and metrics• Effectively used technology tools to ensure accurate and timely data entry

• Managed 10-15 accounts monthly• Engaged with consumers to determine if debt can be collected and collect payments on past due bills• Informed clients of overdue accounts and amount currently owed, as well as set up repayment plans and new terms of sale• Ensured all customer information is accurate and up-to-date• Abided by all federal and state laws involving debt collection

• Presented music, news, sports, the weather, the time, and commercials• Interviewed guests and moderate panels or discussions on their shows• Announced station programming information, such as program schedules and station breaks for commercials, or public-service information• Researched topics for comment and discussion during shows• Commented on important news stories• Selected specific program content

• Developed marketing material and sales plans• Hosted and promoted special events• Captured professional photographs and videos used in marketing and promotional material• Maintained social media presence

•Developed and implemented strategic marketing plans and sales plans•Managed and executed digital marketing, advertising, and promotions•Established and maintained a consistent corporate image throughout all product lines, promotional materials, and events.•Maintained social media presence

•Engaged potential students in conversation regarding their interest and plans to continue their education, and aided in determining their fit and eligibility into programs, in addition to accompanying the potential student on a virtual online tour•Introduced students to the online campus and classroom, and guided them through the enrollment process

•Interviewed special guests, developed content for website, and marketing and promotions

•Educated consumers about products and generated leads by offering free sample services; Generated leads and promoted the brand, providing positive representation of their service

•Website maintenance, picture editing, internal work, promotion of services

•Encouraged consumer demand for the product by directly interacting with potential customers

•Promoted contests and giveaways during radio remotes

•Established open line of communication for consumers and provided event information

•Generated leads by informing consumers about current promotion being offered; Informed consumers about new website/application and promoted its new service

•Attracted consumers by providing information about the product and making it appealing

•Assisted in capturing material for promotional video•Coordinated video clips with musical artists

•Broadcasted evening news, weather, and traffic•Recorded commercials

Promoted upcoming events using social media like Twitter and Instagram

•Assisted in capturing material for episodes•Wrote brief descriptions for episodes on website

•Accompanied and assisted photographers and videographers on assignments•Conducted interviews for VO/VOSOT’s•Updated and logged new stories into the iNews database