Make sure the appropriate tests and follow up appointments are scheduled. Obtain signatures from doctors for outside facilities and send them back. Prepare bills to be sent to our main billing office. NexTGen superbill processing. Experience with Voucher Tracking. Extensive experience with ICD-9 and CPT coding. Send requests to insurance companies and doctors offices for referrals and preauthorization. Assist other co-workers when needed. Works on projects managers or doctors request me to do. Proficient in all systems needed to excel at current job. Follow internal/external policies and procedures. Stay current with all yearly mandatory training and updates. Learned new systems as needed for my job. Accounts receivable. Requesting charts and medical records. Perform job duties in a timely manner and understands time sensitive issues.

Process all prior authorizations and referrals to insurance companies. Process daily deposit. Researching billing issues. Assist doctors in rules of billing through insurance companies. Cover the front area when needed and assist with checking patients in as they arrive. Assist doctors and patients when needed on an administrative level. Train new staff on the processes in the office. Act as a liaison when management is not available.

Check patients in and out. Make sure the appropriate tests and follow up appointments are scheduled. Answer incoming calls and triage them appropriately. Obtain signatures from doctors for outside facilities and send them back. Schedule surgeries for the surgical doctors in our practice. Gather all paperwork needed for surgery. File paperwork in the correct folders. Sort mail/faxes and distribute them to the nurses and doctors.

Admitted, discharged, and transferred patients. Answered the phones and transferred calls. Helped patients and others with answering non-medical questions for them. Transcribed doctors orders. Scheduled tests that patients needed. Helped in emergency situations.

Answered calls in a call center setting. Booked and modified airline reservations. Assisted customers with travel and weather information. Updated customer information in the database.