Jennifer Rivera Email & Phone Number

Bartlett, Illinois, United States

As a Senior Billing Specialist I am responsible for managing accounts payable and receivables for multiple ongoing projects, resolving discrepancies, and implementing efficient billing procedures to ensure accurate and timely financial transactions.● Manage accounts payable and receivables for 115+ ongoing projects for private and governmental clients, ensuring timely invoicing, payment collection, and accurate record keeping while maintaining a high level of organization and accuracy.● Successfully implemented efficient billing procedures, resulting in a reduction in billing errors and improved cash flow. Developed and implemented streamlined processes to enhance accuracy and efficiency.● Demonstrated strong leadership skills by consulting in the hiring and training of new team members and mentoring new team members to ensure a high level of performance and adherence to best practices.● Utilized expertise as a certified notary to authenticate and certify legal documents , ensuring compliance with legal requirements.● Fostered strong relationships with clients by promptly addressing billing inquiries and resolving discrepancies. Ensured high customer satisfaction and repeat business through effective communication and problem solving.● Implemented checks and balances to safeguard financial Integrity.● Collaborated with cross-functional teams, including project managers and field operations to ensure accurate project costing and billing. Acted as a liaison to facilitate seamless communication and cooperation.

Saint Charles, Il

● Assist in recruiting drivers by reviewing and screening candidates by phone.● Assist in new driver field training by demonstrating safe driving practices and delivery scanner acclimation.● Deliver between 80-150 residential deliveries when driver coverage was needed.● Ensured DOT compliance by performing pre/post inspections on delivery vehicles and reporting any maintenance issues that need to be addressed.

Norridge, Il

● Directly managed 75-125 employees in various store departments and coached employees with performance issues to maximize efficiency.● Adhered to company policies and procedures relating to product presentation and customer service.● Scheduled associates based on peak times, individual availability, and payroll budget for each department. ● Organized sales floor plans and made modifications needed.● Opened and closed daily operations and shifted workforce on an as needed basis to manage periods of high traffic.

Norridge, Il

● Plan and implement sales floor and seasonal shop set- up.● Worked independently with the collaboration of the Management team to merchandise the sales floor using standard sets, plan-o-grams, and modified floor plans.● Worked closely with Department Leads to assist them in creatively increasing sales floor capacity.● Took the lead in all seasonal shop set- ups such as Summer Shop, Mother’s Day, Father’s Day, Valentines Day, Table & Tower, Christmas Shop, etc.● Responsible for maintaining all store displays including mannequins and domestics displays.● Worked two Bridal Expos in which I had to pick merchandise, transport it to the location, set- up, demonstrate the merchandise, and take down.Plan and implement sales floor and seasonal shop set- up.● Worked independently with the collaboration of the Management team to merchandise the sales floor using standard sets, plan-o-grams, and modified floor plans.● Worked closely with Department Leads to assist them in creatively increasing sales floor capacity.● Took the lead in all seasonal shop set- ups such as Summer Shop, Mother’s Day, Father’s Day, Valentines Day, Table & Tower, Christmas Shop, etc.● Responsible for maintaining all store displays including mannequins and domestics displays.Worked two Bridal Expos in which I had to pick merchandise, transport it to the location, set- up, demonstrate the merchandise, and take down.

Lincolnwood, Il

● Executed office set up, assembled and maintained a filing system, and monitored office supplies.● Authored a Monthly Newsletter for the Region. ● Worked with a travel agency to make travel arrangements for the Regional Manager, District Managers, and Store Managers.● Managed sensitive and/or confidential information, processed payroll, tracked data, and developed spreadsheets.

Certificate, Administrative Assistant Fundamentals & Applications

Aas, Fashion Merchandising/ Marketing

Activities and Societies: Phi Theta KappaPresident’s Honor List- Fall 1998 Dean’s Honor List- Fall 1997, Spring 1999 GPA 3.65 At Graduation