Business Delivery Assistant
Leeds, England, United Kingdom
Provided administrative support for a dispersed team across the North of England, working closely with engagement and investment colleagues to assist with all stages of the grant-giving process.First point of contact for stakeholders across the heritage and charity sectors. Providing friendly customer service in response to enquiries and advocating for the work of the organisation. Managed contact with a range of senior-level external stakeholders to coordinate the analysis of bids for the Government’s Towns Fund.Processed initial grant applications, following up with applicants to collate any missing information. Effective use of spreadsheets and specialist software to streamline the checks process and input and analyse data.Participated in an “Accessible Documents” workshop where I learnt how to ensure written communications are accessible to all.