Project management professional with over 20 years of implementation, optimization, training and support experience with focus in health care, interactive marketing, consulting and professional services organizations. Proven track record as a proficient, subject matter expert responsible for leading diverse projects in revenue cycle management, patient access and interactive design. Especially skilled at leading and managing working relationships with clients, partners and internal teams. Self-starter with initiative and capacity to work in an autonomous manner as well as in a team environment.Specialties: Implementation, project management, vendor management, client relations and support, application and end user training, budget analysis and tracking, requirements gathering.Salesforce, Clarizen, MS Project, Jira, SQL, SQL Server Enterprise Manager, Enterprise Master Patient Index (EMPI), HL7, XML, Content Management Systems, E-Mail Marketing, HTML, CSS, JavaScript
Experian Health
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Product OwnerExperian Health Nov 2021 - PresentUnited States
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Optimization Consulting ManagerExperian Health Jul 2019 - Nov 2021Austin, Texas AreaResponsible for providing Experian Health clients with analytics-based best practices and consulting services that optimize our client’s revenue cycle performance.
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Senior Revenue Cycle Project Manager, Client ServicesExperian Health Aug 2011 - Jul 2019Austin, Texas AreaSenior Project Manager for Experian Health, which provides revenue cycle products and consultative services to health systems, hospitals, medical groups, and specialty organizations. -
Senior Implementation Project ManagerMedical Present Value, Inc. 2009 - Jul 2011 -
Senior Project ManagerTribal Ddb 2008 - 2009 -
Project ManagerAcquity Group 2007 - 2008
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Technical ConsultantHealthvision Apr 2006 - Aug 2007The primary resource for the implementation and delivery of technical installation work for Healthvision Clinical Solutions. Responsible for coordinating technology implementation activities within the client’s Information Services organization.• Build, configure and design portal and modules to client and Healthvision specifications.• Provide technical guidance and recommendations for application workflow and interface development.• Understanding of HL7 standards; Analyze HL7 and XML transactions (inbound and outbound).• Identify client source systems and data architecture to meet Healthvision requirements. -
Project ManagerHealthvision Jul 2000 - Aug 2006Responsible for the implementation of all Consumer Solutions. Applications and services include complete Web site strategy, content editing/writing and design, consumer and patient interactive applications, online health content and targeted e-newsletter campaigns.Responsible for application configuration, data collection, testing, rollout and deployment of consumer product. Provide ongoing implementation and client support activities throughout the project life-cycle. Conduct end user training sessions focusing on features and operation of Healthvision applications; utilizing company-provided materials, courseware and procedures. Work closely with product management, software development and documentation specialist to develop and update application training materials. Facilitate “train-the-trainer” programs that focus on training and preparing a client organization’s trainers to deploy consumer solutions to the rest of the organization’s user community.
Jennifer Santos Education Details
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Management Information Systems
Frequently Asked Questions about Jennifer Santos
What company does Jennifer Santos work for?
Jennifer Santos works for Experian Health
What is Jennifer Santos's role at the current company?
Jennifer Santos's current role is Product Owner.
What schools did Jennifer Santos attend?
Jennifer Santos attended Baylor University.
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Jennifer Santos
Fairfax Station, Va5gmail.com, gmail.com, jennsantosmft.com, cypressintl.com, draper.com -
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Jennifer S.
San Francisco, Ca
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