Jennifer Santos
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Jennifer Santos Email & Phone Number

Web Publishing and Operations Manager at Rocket Lawyer
Location: Fortaleza, Ceará, Brazil 11 work roles 3 schools
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✓ Verified August 2026 3 data sources Profile completeness 86%

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Current company
Role
Web Publishing and Operations Manager
Location
Fortaleza, Ceará, Brazil
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Jennifer Santos is listed as Web Publishing and Operations Manager at Rocket Lawyer, a with 239 employees, based in Fortaleza, Ceará, Brazil. AeroLeads shows a matched LinkedIn profile for Jennifer Santos.

Jennifer Santos previously worked as AEM Content Author and Consultant at Vml and Mazda Canada Project at Vml. Jennifer Santos holds Analysis And Systems Development from Estácio.

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Email format at Rocket Lawyer

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Rocket Lawyer

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Profile bio

About Jennifer Santos

Hi, I'm Jennifer! I hope you're doing well!I'm Adobe Experience Manager (AEM) Expert Certified with 3+ years of work activity as a content author and 1+ year working as a Quality Assurance in AEM web applications. 🚩 Professional Summary:• 3+ years of work activity as a content author on large websites through the AEM platform, involving phases such as authoring, creation, coding and testing.• Hands-on experience working with AEM as a Cloud Service and AEM On-premise (6.5).• Experience working in different author environments in AEM as a Cloud Service, such as Production, Stage, Testing and Local environments.• Experience working with CRXde and CRXpackage in AEM On-premise (6.5), involving deploy phases, such as make a build, create a package and deploy.• Solid understanding about AEM Architecture like Author environment, Publish, CDN and Dispatcher levels.• Solid hands-on experience with AEM Sites with high working knowledge in: Publish, Unpublish, Move, Create and Edit Pages on AEM author environment.• Extensive hands-on experience creating AEM pages from scratch, using existing templates and dragging and dropping components.• Solid hands-on experience with AEM Assets with high working knowledge in: Create folders, Upload assets, Edit images and configure Renditions.• Solid experience in creating Experience Fragments and using them on pages, such as the header and footer of several pages.• Extensive hands-on experience in creating Content Fragments and using them on pages, such as specific video components and some article pages.• Experience working with Live Copy on AEM Sites to manage the content on multiple pages by just updating language masters page and doing Rollout.• Experience in creating Templates, configuring policies for the new template allowing the components according to the request and configuring policies for each component (style system).• 1+ year working as a Quality Assurance in AEM web applications involving manual tests and development of automated tests.• Hands-on experience in applying manual tests as requested, such as page performance testing using Google Lighthouse and page accessibility testing using Dev Tools.• Solid hands-on experience with validating user usability on different electronic devices (desktop, tablet and mobile) using physical devices.• Hands-on experience in creating unit tests in the ui.tests module in an AEM project to test all existing Java classes in the project.• Hands-on experience creating automated tests for a specific API for importing data into an AEM project using Cypress.

Current workplace

Jennifer Santos's current company

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Rocket Lawyer
Rocket Lawyer
Web Publishing and Operations Manager
san francisco, california, united states
Employees
239
AeroLeads page
11 roles

Jennifer Santos work experience

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Web Publishing And Operations Manager

Current

San Francisco, California, United States

Content management on the Rocket Lawyer US website through the Bloomreach plataform. Creation of new institutional and campaign pages and updating information and assets on existing pages.✔️ Responsibilities: • Web publisher and content management on the Bloomreach CMS.• Create new institutional and campaign pages from scratch on Bloomreach platform, using existing templates and components.• Continuous updates on the pages and maintenance tickets for content authoring.• Content management in Media Library, such as create new folders, add and remove images and files.• Project management using Jira Platform, using scrum and kanban board.• Collaboration with development teams and stakeholders to improve system quality.• Conducting weekly meetings with different teams, such as creative team, writing team and development team.• Implementing quality practices such as documenting project-relevant technical information and troubleshooting documentation.• Creation of a maintenance ticket to solve critical SEO problems on all Rocket Lawyer websites, using the Lumar tool to generate reports.• Collaboration with teams around the world, creating specific tickets and facilitating processes for Rocket Lawyer sites in other countries.• Performing manual tests after each update, considering usability and accessibility patterns on different electronic devices (Desktop, Tablet and Mobile), using physical devices.

Jun 2024 - Present

Aem Content Author And Consultant

Vml

São Paulo, Brazil

Content management for several websites in Brazil, Canada and the United States through CMS plataforms, such as Adobe Experience Manager (AEM), Episerver, Sitecore and SharePoint. Creation of new institutional and campaign pages and updating information and assets on existing pages.

May 2024 - Jun 2024

Mazda Canada Project

Vml

São Paulo, Brazil

Canadian website of a vehicle manufacturing company created on the Episerver platform.✔️ Responsibilities: • Web publisher and content management on the Episerver CMS.• Create new institutional and campaign pages from scratch on Episerver platform, using existing templates and components.• Continuous updates on the pages and maintenance tickets for content authoring.• Add existing components to the pages, inserting information, images, videos and links.• Content management in Media Library, such as create new folders, add and remove images and files.• Content personalization for different Canadian provinces through the creation of personalized groups on Episerver CMS.• Move the approved content from preprod environment to production environment by installing packages.• Project management using Jira Platform, using scrum and kanban board.

Apr 2024 - Jun 2024

United Health Care Project

Vml

São Paulo, Brazil

American website for Health Care company created on the Adobe Experience Manager platform.✔️ Responsibilities: • Create new AEM pages from scratch, using existing templates and dragging and dropping components on AEM Author instance.• Content management on several pages through Live Copy on AEM Sites by just updating language masters page and doing Rollout option.• Update information and images on pages through the page edit option button and component configuration option button.• Create Templates on conf folder, configuring policies for the new template allowing the components according to the request and applying the templates in page properties.• Page content management in AEM author instance through publishing, unpublishing, moving and deleting pages in author according the specific request.• Create new Content Fragments and using them on pages, such as specific video components and some article pages.• Create new Experience Fragments and using them on pages, such as the header and footer of several pages.• Content management in Assests/DAM, such as create folders, add and remove images and files, create renditions for images, edit existing content fragments and create new content fragments.• Work in different author environments in AEM as a Cloud Service, such as Production, Stage, Testing and Local environments.• Use of workflows to take content changes from author environment to preview publish page.• Performing manual tests after each update, considering usability and accessibility patterns on different electronic devices (Desktop, Tablet and Mobile), using physical devices.• Collaboration with development teams and stakeholders to improve system quality.• Conducting technical presentations of the Adobe Experience Manager Platform lasting approximately 2 hours each for international teams.• Implementing quality practices such as documenting project-relevant technical information and troubleshooting documentation.

Sep 2023 - Jun 2024

Project Azul Airlines

Vml

São Paulo, Brazil

Brazilian website for an Arline company created on the Adobe Experience Manager platform.✔️ Responsibilities: • Create new institutional and campaign pages from scratch on adobe platform, using existing templates and dragging and dropping components on AEM Author instance. • Update information and images on pages through the page edit option button and component configuration option button.• Page content management in AEM author instance through publishing, unpublishing, moving and deleting pages in author according the specific request.• Content management in Assests/DAM, such as create folders, add and remove images and files, create renditions for images, edit existing content fragments and create new content fragments.• Performing manual tests after each update, considering usability and accessibility patterns on different electronic devices (Desktop, Tablet and Mobile), using physical devices.• Identifying and recording problems found on the website, as well as possible solutions according to the Adobe’s official documentation.

Aug 2023 - Jun 2024

Project Dll

Vml

São Paulo, Brazil

Website of a Brazilian bank for financing agricultural products created on the Sitecore platform.✔️ Responsibilities: • Front-End Development: creation of HTML and CSS for new pages from scratch and adding it to the rich text dialog on content sections.• Performing manual tests after each update, considering usability and accessibility patterns on different electronic devices (Desktop, Tablet and Mobile), using physical devices.• Add existing components to the pages, inserting information, images, videos and links by insert button option. • Updating financial program rates by editing rich text dialog boxes in content sections and uploading new images to the Media Library.• Content management in Media Library, such as create new folders, add and remove images and files.• Generate, download and install packages of pages, assets, products and others by installation wizard screen.

Aug 2023 - Jun 2024

Jr Aem Quality Assurance

Freelance

Fortaleza, Ceará, Brazil

Content migration project from an old website to a new version using AEM Platform. Page migration was carried out through an API that imports data into the AEM structure.✔️ Responsibilities:• Applying manual tests as requested, such as page performance testing using Google Lighthouse and page accessibility testing using Dev Tools.• Creating unit tests in the ui.tests module in an AEM project to test all existing Java classes in the project using Java for Unit Tests (JUnit).• Creating automated tests for a specific API for importing data into an AEM project using the framework Cypress and the language JavaScript.• Creating test cases to analyze the final impact, such as success, error or warning for a specific API for data importation using the framework Cypress and the language JavaScript.

Aug 2022 - Jul 2023

Aem Web Author Specialist And Consultant

São Paulo, Brasil

Content management for 2 websites in Brazil through the Adobe Experience Manager platform in the on-premise version (6.5). Creation of new institutional and campaign pages and updating information and assets on existing pages.

Mar 2021 - Feb 2022

Project Vedacit B2C (Para Voce)

São Paulo, Brazil

Brazilian website for a construction company created on the Adobe Experience Manager platform on-premise version (6.5), created especially to sell products to people.✔️ Responsibilities: • Create new AEM pages from scratch, using existing templates and dragging and dropping components on AEM Author instance.• Update information and images on pages through the page edit option button and component configuration option button.• Create Templates, configuring policies for the new template allowing the components according to the request and configuring policies for each component (style system).• Page content management in AEM author instance through publishing, unpublishing, moving and deleting pages in author according the specific request.• Create new Content Fragments and using them on pages, such as some article pages that were created automatically by content fragments.• Identifying and recording problems found on the website, as well as possible solutions according to the Adobe’s official documentation.• Management of articles on the blog by creating pages that use content fragments.• Create new Experience Fragments and using them on pages, such as the header and footer of several pages.• Content management in Assests/DAM, such as create folders, add and remove images and files, create renditions for images, edit existing content fragments and create new content fragments.• Work with CRXde and CRXpackage in AEM On-premise (6.5), involving deploy phases, such as make a build in local environment, create a package and deploy it in Stage or Production environment.• Edit product catalogs and make Rollout Changes to take changes to the correct pages in AEM Sites folder.• Performing manual tests after each update, considering usability and accessibility patterns on different electronic devices (Desktop, Tablet and Mobile), using physical devices.• Website:o https://vedacit.com.br/para-voce.html

Mar 2021 - Feb 2022

Project Vedacit B2B (Vedacit Pro)

São Paulo, Brazil

Brazilian website for a construction company created on the Adobe Experience Manager platform on-premise version (6.5), created especially to sell products to business.✔️ Responsibilities: • Create new AEM pages from scratch, using existing templates and dragging and dropping components on AEM Author instance.• Update information and images on pages through the page edit option button and component configuration option button.• Page content management in AEM author instance through publishing, unpublishing, moving and deleting pages in author according the specific request.• Content management in Assests/DAM, such as create folders, add and remove images and files, create renditions for images, edit existing content fragments and create new content fragments.• Work with CRXde and CRXpackage in AEM On-premise (6.5), involving deploy phases, such as make a build in local environment, create a package and deploy it in Stage or Production environment.• Edit product catalogs and make Rollout Changes to take changes to the correct pages in AEM Sites folder.• Performing manual tests after each update, considering usability and accessibility patterns on different electronic devices (Desktop, Tablet and Mobile), using physical devices.• Applying manual tests as requested, such as page performance testing using Google Lighthouse and page accessibility testing using Dev Tools.• Website:o https://vedacit.com.br/vedacit-pro.html

Mar 2021 - Feb 2022

Academic Initiation Scholarship

Fortaleza, Ceará, Brasil

Organization of activities for the coordination of the Engineering course.

Jul 2017 - Jul 2019
Team & coworkers

Colleagues at Rocket Lawyer

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3 education records

Jennifer Santos education

Analysis And Systems Development

FAQ

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What company does Jennifer Santos work for?

Jennifer Santos works for Rocket Lawyer.

What is Jennifer Santos's role at Rocket Lawyer?

Jennifer Santos is listed as Web Publishing and Operations Manager at Rocket Lawyer.

Where is Jennifer Santos based?

Jennifer Santos is based in Fortaleza, Ceará, Brazil while working with Rocket Lawyer.

What companies has Jennifer Santos worked for?

Jennifer Santos has worked for Rocket Lawyer, Vml, Freelance, Empathy Company, and Universidade Federal Do Ceará.

Who are Jennifer Santos's colleagues at Rocket Lawyer?

Jennifer Santos's colleagues at Rocket Lawyer include Roc Ket, Brion Moss, Kim Kardashian Love North, Thyran Gumm, and Heemeng (Chris) Foo.

How can I contact Jennifer Santos?

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What schools did Jennifer Santos attend?

Jennifer Santos holds Analysis And Systems Development from Estácio.

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