- Supported the marketing and communications team with developing and executing appropriate content for the social media strategy and scheduled content across all platforms- Collaborated with student photographers to produce content that promoted campus activities and Loyola's offerings for social media- Identified opportunities for storytelling and content creation that aligned with the interests of the target audience- Maintained communication with outside vendors that were specific to the execution of the social media strategyContent Specialist- Created analytical reports that indicated goals and related metrics based on social performance- Increased social media following by 5,000 during a three-month time frame based upon social media audit-Utilized Buffer, a software designed to manage accounts in social networks, analyze results, as well as community engagement

- Administration Tasks (data entry, prepared marketing materials, maintained website, worked with project databases)- Drafted internal and external correspondence for services such as announcements and promotions- Conducted research by developing surveys and questionnaires for the community to determine how to improve the business- Social Media Tasks (Facebook, Instagram, Newsletters, Ads)- Event planning and coordination, including marketing and decor to promote the business

- Take orders and serve food to patrons, providing a friendly atmosphere of quality service- Communicate with customers to ensure satisfaction and take action to address any concerns