Oversaw the daily operations of 11 retail stores by providing support for location managers and staff. Responsible for sales, shrink and ensuring that customers had positive shopping experience. Set labor budgets for the stores and worked with managers to see they were followed. Interviewed, coached, assessed and terminated staff. Dealt extensively with internal integrity issues. Worked with staff from corporate office to create and implement company policies. Worked as a team with other supervisor and upper management to establish and implement procedures for new products. Worked one on with with managers set goals and assist in making them successful.