Jennifer Symonds Email and Phone Number

Responsible for the supervision of clerical staff and general administration of the Legal Department. Develops and implements office procedures to ensure efficient and timely operations and supervise office staff. Facilitates information exchange between practice groups, other departments, vendors, and outside agencies. Manages payroll, recruiting, new employee on-boarding, and all IT/Telecom support issues for the department. Processes all invoices and expenses for the department. Coordinates services with outside vendors as needed to contribute to the overall function of the department. Supports the Director Of Operations and VP/Deputy General Counsel. Provides support and assistance to attorneys in the Legal Department, as necessary.

Manage the aftercare coordinators and team supervisor to achieve excellence in delivery of service and managing the quality assurance standards. Demonstrate leadership in managing the drug and alcohol testing department managing protocols and all quality assurance issues. Reports directly to VP Clinical Services. Participate in discussions with with VP and management team on how to best service a contract and deliver quality services to clients. Responsible for staffing, assessing needs, hiring, terminating and following disciplinary action as required

To be the team leader in performing aftercare and testing services by monitoring aftercare treatment, coordinating follow-up testing and reporting compliance with DOT regulations and/or UPS company policies. Represent the first line of review on the team for all aftercare/testing troubleshooting questions. Meet with Aftercare and Testing coordinators as needed to provide guidance and protocol review. Assist the Managers and Directors with establishing protocols, trainings, audits and QA issues. Provide trainings to staff internally as requested including training new employees.

Provide Case management services to juveniles in a community or residential setting, Implement and coordinate the delivery of services and treatment plans for juveniles on various levels of supervision, Work with the Drug Court Team to maintain compliance with juveniles under Drug Court supervision/probation, Work with families, schools, and community to assist in providing a structured and safe environment for juveniles in our supervision.

Work directly with adolescents ages 13-18 with severe mental and behavioral disorders, Provide a safe and therapeutic environment for patients on Residential and Acute units, Conduct therapeutic groups for patients such as anger management, social skills, drug awareness, and conflict resolution, Provide healthcare for patients on units, Patient intervention and conflict resolution, Behavioral Intervention, Maintain appropriate documentation of patient medical records on patient’s progress and treatment, Conduct new patient admissions.