Oversight of field services operations resources to ensure their efficiency and effectiveness. This involves adeptly managing the resourcing board, optimizing allocation, and meticulously documenting projects within the CRM system. Collaboration with relevant teams is a cornerstone of the approach, ensuring strict adherence to processes and alignment with project requirements and customer needs. Responsibilities extend to overseeing the identification and response to new field service opportunities, aligning promptly with customer expectations and internal stakeholders. Collaborating seamlessly with cross-functional teams, the focus is on ensuring the smooth integration of new field service projects. Analytical skills come into play in analyzing field personnel bench variability and demand, facilitating accurate forecasting of staffing needs. Actively contributing to operational requirements by making recommendations for hiring additional field personnel, supporting business growth, and addressing market seasonality. Upholding the importance of Service Level Agreements (SLAs), the emphasis is on ensuring the maintenance of high-quality profile delivery. Establishing and nurturing effective communication channels with field personnel is a priority, enabling the swift resolution of requests, concerns, and grievances. Commitment to continuous improvement is evident in recommendations for enhancements to current resourcing processes, practices, and behaviors. Valuable insights are provided to the hiring manager based on assessments or evaluations, supporting informed hiring decisions. Additionally, the role involves assisting field operations management in enhancing HSO performance, offering constructive feedback, and identifying areas for potential improvement, with observations communicated to the reviewing manager.

Technology Proficiency: Act as an expert in internal computer systems and portals, including ICIMS, Paylocity, and Deltek. Utilize these tools to efficiently manage HR-related functions and support the organization's operational needs.Regional Operations and Sales Support: Provide comprehensive support to regional operations and sales teams, including HR support for End Markets within the region. Collaborate with various departments to address specific regional needs and ensure streamlined operations.Field Employee Support: Offer direct support to field employees, sales representatives, and consultants assigned to the region. Address their questions, concerns, and HR-related matters to enhance their work experience and job satisfaction.Safety Logistics and Resource Allocation: Assign and manag a team of field safety professionals to various work sites to ensure the implementation of safety protocols and regulatory compliance.Manage field scheduling assignments, travel, time approvals, and expense tracking for over 150 employees in the region, ensuring efficient and cost-effective operations.Allocate necessary safety resources, including personal protective equipment (PPE), safety equipment based on site requirements.Inventory Management: Maintain inventory of safety supplies and equipment, ensuring an adequate supply of items and timely restocking when needed. Regulatory Compliance and Policy Communication: Stay updated on relevant safety certifications/site regulations and standards. Ensure that field are compliant with local, state, and federal safety requirements. Implement necessary changes to meet compliance.Work in coordination with department heads to communicate company policies and procedures to all employees within the region, ensuring compliance with company standards.Projects: Stay in interactions with current accounts to optimize productivity and minimize costs.

-Designs, plans, and implements a company's employee relations programs, policies, and procedures. Maintains good communication and positive relationships with employees to promote employee satisfaction.-Review organizations and determine their strengths, weaknesses, operational effectiveness and opportunities. They make recommendations based on internal and external factors to minimize risks and formulate plans to achieve an organization's long-term goals.-Manage & support as expert in the internal HazTek computer system portals including ICIMS, Paylocity, and Deltek-Regional operations & sales, and HR support for Strategic Accounts region-Provide direct support to field employees, sales, and consultants assigned to the region -Manage scheduling, logistics, travel, time approval & expenses for over 100 employees-Communicate policies and procedures to region’s employees, in coordination with responsible department heads-Account Management/ Supervise regional accounts to achieve maximum productivity, and minimize costs

-Maintained leads/sales quota/negotiating contracts/renewals/collections-Managed Area Market: EBIT,P&L-Managed center staff, vendor communication, client services -Report sales metrics, and statistics-Billing at Woodlands Location for over 200 clients maintaining budget, monthly billing, and exceeded sales goals per quota market evaluations -Networking Events-Maintained occupancy required ratio during 2 acquisitions