Jennifer Torrence Email & Phone Number

Greater Atlanta Area

- Deal discreetly with confidential information- Support Broker & Team with administrative and clerical tasks- Assist in solving problems and answering questions- Process new business quotes, binders, endorsements, invoices for brokerage team- Maintain account files and documentation- Proof endorsements, quotes, binders, policies; initiate necessary corrections ensuring accuracy (dates, coverages, retentions, etc)- Maintain suspense system and follow-up for everything crossing desk- Develop professional rapport with agents and underwriters to enhance new and ongoing business relationships- Interact regularly and promptly with brokerage team, agents and underwriters providing basic information as requested, servicing account requests and facilitating flow of information - Initiate and coordinate renewal activity on assigned accounts- Initiate cancellation and non-renewal notices for assigned accounts- Process and provide surplus lines information internally and for carrier binders- Monitor accounting (payments, collections, taxes, etc) anticipating and preventing problems when possible- Provide support/training to new and unseasoned Technical/Administrative Assistants

- Generated general correspondence- Sustained and enhanced membership database and website- Compiled and edited copy, created, published and distributed all congregation communications /newsletters- Scheduled church, rental, and maintenance activities, coordinating building use calendars- Maintained financial records: account receivables and payables, reconciling accounts, contribution management- Provided administrative support to leadership and staff- Aided new leadership and new staff members in learning their positions- Negotiated rental contracts and oversaw building use- Inventoried and procured office supplies and equipment - Interviewed, hired, and supervised sexton/janitors, volunteers and contractors- Maintained computers, internet connection and phone systems- Ensured business-as-usual through transitions of five ministers and yearly leadership changes- Bolstered volunteers to participate in congregational functions, cleanup activities, and operations- Encouraged and inspired newcomers and visitors to attend services and become active in congregational life

Cape San Blas, Fl

 Managed, scheduled, cleaned company rental home Performed regular office duties Support Real Estate Agents and Broker in daily duties Maintain Marketing/Advertising publications

Port St. Joe, Fl

 Managed a five-room bed and breakfast, its reservations and revenues Planned, purchased and prepared menus Hired and supervised all support staff  Maintained health and food safety license and followed guidelines for proper food safety

Atlanta, Ga

 Prepared and executed daily domestic and international shipments Developed an organized contact database Improved and maintained filing systems Acted as accounts receivable collector Provided marketing advice and editing Processed orders, deposits, and other daily functions in Presidents absence Served as Trade Show Hostess / Cashier Organized and managed booth at the American Translators Association Conference , at the Georgia Baptist Literacy Conference, and at the Atlanta International School

Norcross, Ga

 Served as French/English liaison for customers and staff  Facilitated international interdepartmental communications Translated documents French-English, English-French Proof read and edited for foreign executives and employees  Handled confidential correspondence and tasks for department heads Acted decisively in high stress conditions, maintaining composure while prioritizing/orchestrating many job functions Ordered office equipment, furniture and office supplies Maintained record of appointment/ travel calendars, centralized schedule for meetings and conference rooms Arranged flights, ground transportation, and temporary housing for relocating employees, salesmen, and visiting executives and customers Created/Implemented Charts, Forms, Reports, Presentations, and Databases  Planned office celebrations, company functions, conferences Monitored attendance, performance and encouraged high productivity in employees  Oriented, trained, and tested new employees on company policies and operations Delegated daily duties and assisted in coordination of staff and program schedules Arranged and participated in effective team work and problem solving Acted as software consultant/trainer Developed and maintained office Policies and Procedure manual Determined staffing needs per work volume, screened, interviewed and assisted in hiring Generated and implemented creative and resourceful time saving procedures Supervised administrative staff, temporaries, and French interns

Bachelor Of Arts (B.A.), French Language And Literature

Education record