Jennifer Webb Email & Phone Number

United States

Indianapolis, Indiana, United States

Provide first point of contact support and guidance for all USIC employees nationwide on various Human Resources programs and policies. Handled inbound calls and written requests regarding benefit questions, leave of absence programs, HR policies, and employee relations complaints. Partnered with other HR colleagues across the company to ensure all employees' needs were addressed appropriately, efficiently, and professionally.Conducted check-ins with employees expressing dissatisfaction with their work experiences.

Indianapolis, Indiana, United States

Manage PeopleHub (Applicant Tracking System) full cycle recruiting process, including job postings, applicant screening, job offers, background checks, drug screens, and onboarding.Conducted new hire orientation process from scheduling, paperwork, and I-9 processing to presenting orientation.Communicated benefit coverage and enrollment options during onboarding improving new hire satisfaction.Maintained employee files; managed auditing, reviewing, and processing human resources paperwork, improving regulatory readiness.

Indianapolis, Indiana Area

Indianapolis, Indiana Area

Scheduled various radiology and cardiology procedures for up to eighteen-plus locations. Specialized Scheduler for Methodist Cath Lab and cardiovascular task list. Specialized Scheduler for adult and pediatric general anesthesia and sedation exams Maintained accurate data such as protocols, modality schedules, preps and precautions, phone lists, fax lists, exam codes, and site directions. Assisted with training multiple areas within IU Health in Cerner Scheduling Obtained specific and accurate insurance and patient demographic information, ICD-9 codes with additional signs & symptoms, and eliminated duplicate encounters and MRNs. Processed Medical Necessity checking for all Medicare patients for Radiology Exams.Assisted the Medical Necessity team with CPT codes and pricing for exams. Maintained communications with physicians’ offices and patients about prep/precautions, correct fax numbers/ and lab work required.

Decatur, Illinois Area

 Answered the telephone, screened calls, transferred calls, and took messages Greeted patients and visitors promptly, professionally, courteously, and helpfully. Created and modified documents using Microsoft Office. General clerical duties include but are not limited to photocopying, faxing, mailing, and filing. Maintained hard copy and electronic filing system.  Scheduled and coordinated appointments with clients and patients Entered insurance information and accurate demographic data for patients. Collected any required payments. Assisted callers with their medical and non-medical concerns. Processed end-of-day business. Sorted and delivered mail, UPS/Fed Ex packages, medical records, and other correspondence,

Decatur, Illinois Area

 Ensure that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer, maintaining outstanding standards, solid product knowledge, and all other aspects of customer service.  Accurately and efficiently ring on registers and accurately maintain all cash and media at the registers.

Decatur, Illinois Area

 Answered telephones and transferred to an appropriate staff member Create and modify documents using Microsoft Office. Perform general clerical duties to include but are not limited to photocopying, faxing, mailing, and filing. Maintained hard copy and electronic filing system. Sign for and distribute UPS/Fed Ex/Airborne packages. Setup and coordinate appointments with clients and court dates

Decatur, Illinois Area

 Managed applicant screening process background checks, credit checks, and employment and personal references for the entire company of 60 stores nationwide.  Assisted in providing research for loss prevention investigations.  Answered confidential company hotline for loss prevention or employee relations issues.  Maintained employee files; managed auditing, reviewing, and processing human resources paperwork, improving regulatory readiness.

Bachelor Of Science - Bs, Business Administration

Concentration: Management, Human Resources

Associate Degree In Applied Science, Administrative Assistant, General

Concentration: Administrative Assistant, General and Certificate, Legal Secretary