Jennifer Beeker Email & Phone Number

Ferndale, Michigan, United States

Detroit, Michigan

Detroit, Michigan, United States

Implemented high-visibility workforce development campaigns under the Detroit At Work brand, with emphasis on human-centered design to optimize customer experience. Through Lean principles, directed operational improvements to better utilize data systems and inform executive leadership for strategic decision-making.■ Currently managing launch for ARPA-funded program to re-engage long-term unemployed Detroiters, including development of CRM referral model, reportable metrics for dashboards, and training for community partners, Career Center staff, and newly hired project team■ Coordinated first-of-its-kind $15M initiative with Stellantis for priority-hiring of Detroit residents; executed 40+ community recruitment events with comprehensive application content, yielding 16,000+ interested candidates.■ Led initiative to standardize budgets for grants, programs, and contractors, with specific regard to understanding allowable costs and ensuring alignment with accounting system in order to produce more reliable reporting. ■ Documented and streamlined processes for procurements, contracts, participant payments, and grant monitoring.■ Identified functional requirements and tested as end-user for redesign of CRM-integrated Job Seeker Portal

Southfield, Mi

Led strategic global key accounts for Japanese automotive OEMs in critical North American market. Delivered account revenues of $60M+, assessed and quoted new business requests, negotiated pricing, monitored product life cycles, and facilitated competition management. ■ Developed five-year strategies for major key accounts, including budget forecasting and manufacturing planning. ■ Coordinated commercial and operational activities with multiple counterparts and tier suppliers in United States, Mexico, Japan, France, and Brazil; planned customer meetings, site visits, and relationship building activities. ■ Identified and implemented cost-saving proposals related to optimization and efficiency gains. Recognized by OEM in 2016 as one of four outstanding regional suppliers for productivity contributions. ■ Managed part-vehicle launches ensuring project timelines, quality standards, and supply chain capacity. ■ Represented commercial team for internal improvement projects such as pricing data management and approval collection, prototype request systems, and standardized raw material contacts.

Consulted with 15 business units (BUs) and across functions to identify opportunities for process improvement, address pain points, and propose changes related to pricing management. Developed measures and monitored key performance indicators (KPI) related to pricing, invoicing, and accounts receivable (AR) reconciliation. ■ Led and supported optimization initiatives as regional subject matter expert (SME), including regional Customer Experience Strategy and pricing data integrations for corporate acquisitions. − Reduced discrepancies and improved pricing execution and invoice accuracy for key BU. Project nominated as a finalist for internal business excellence award. − Individually recognized for contributions to integration activities. ■ Provided input for functional designs and coordinated user testing and training for systems changes.

Supported global capabilities for Sales Order Management and Accounts Receivable/Credit Management and conducted exploratory assessments as part of global senior-level project. Coordinated the North American implementation of process-based solutions as identified through global project. ■ Designed and conducted 10 business-specific workshops to share best practices and ensure the realization of $5.2M of committed benefits. ■ Analyzed business efficiency and identified breaks in order-to-cash processes, resulting in €5M+ benefits. ■ Extracted and evaluated reports from controlling/accounts receivable to identify benefit potential and leverage for improvement commitments. ■ Aligned metrics from SAP with controlling and AR reporting to support performance indicators for Shipped-not- Billed, Invoice Accuracy, and High Impact Pricing Activity. ■ Reviewed global requirements to develop technical enhancements and process solutions. ■ Attended German language courses and participated with International Transferees Committee.

Routinely interacted with associates in sales/marketing, supply chain, logistics, and external vendors as the key interface between the business and customer. ■ Partnered with focus team tasked to align shared platform service offerings with business/segment-specific customer interaction models. ■ Transitioned Canadian Customer Care unit from Toronto, Ontario to Charlotte, North Carolina; documented procedures for regional businesses and trained 20+ team members. ■ Utilized French language skills daily.

Master Of Business Administration (Mba)

Ba, International Studies & French

Activities and Societies: E.A.S.E - Easing Abroad Students' Entry, Board member and President

French Language

Study Abroad Program, Autumn 2003

Study Abroad, General

Study Abroad Program, Spring 2003