Jennifer Bennett Email & Phone Number

Palm Beach County, Florida, United States

Supervise daily operations and workflow of Technical Services• Oversee and monitor all cataloging and processing work performed both in-house and by vendors (~1.8 million physical items in collection)• Serve on team responsible for writing, reviewing, maintaining, administering and modifying all materials RFP and BID contracts• Create and maintain all vendor cataloging and processing profiles• Track vendor performance, including notifying vendors of changes, errors and issues with cataloging and processing• Create, maintain, and disseminate cataloging policies and procedures to both staff and the public• Create, modify, and maintain Technical Services portion of the library staff intranet• Implement usage of new internal ticketing system for all staff to request assistance from Technical Services in addressing catalog and item errors and inconsistencies• During re-organization for upper library administration, served on Library Leadership Team (~10 months)Monitor and maintain the catalog• Responsible for portions of the library system’s Strategic and Long-Range Plan relating to catalog data organization, maintenance, accessibility, and the overall circulation of materials (~9.2 million transactions annually)• Lead committee responsible for catalog data cleanup for migration to SaaS and implementation of discovery layer overlay to OPAC.• Serve as Palm Beach County liaison on SEFLIN (Southeast Library Information Network) Catalogers Group

Main Library

Supervised daily operations and workflow of Cataloging and Processing• Received, edited, loaded, and reviewed all catalog records daily • Served as point of contact for all staff in addressing issues and concerns with cataloging, processing, weeding, floating, and the ILS• Answered customer questions related to above as forwarded by the Customer Service Team• Tracked vendor invoicing, purchase orders and negotiated creditsMonitor and maintain the catalog• Served on the ILS migration implementation team from start to finish, including the creation of: • RFI, RFP, Scope of Work, Contract and migration service plan • New catalog structure, policies and procedures regarding cataloging, acquisitions, circulation, serials, ILL, floating, and weeding• ILS administrator for CARL.X and SirsiDynix Symphony• Trained and supported employees on the usage of the ILS• Wrote SQL queries to create ad-hoc reports to identify issues and inconsistencies within the databaseWeeding administrator• Created and maintained system-wide weeding policies and procedures• Organized, provided training, monitored, and oversaw the achievement of system and branch-level goals for collection objectivesDue to organizational change, I held these responsibilities from 2016-2019:• Supervise the Digitization and Metadata unit• Select, order, complete invoicing, manage budget and track payment for all items in all digital formats owned in Broward County OverDrive and Axis360 databases• Coordinate with all 36 branches to place orders, manage budget, rectify deliveries, and submit claims for serials and standing orders• Manage over $2.5 Million in materials budgetFor two years, the Collection Manager position was vacant. During that time, I held additional responsibilities:• Coordinate with all Regional Youth Services Supervisors to accept, review and place juvenile replacement orders• Supervise the Acquisitions Unit• Responsible for overseeing the ordering of all library materials

West Regional Library

Supervise the Audiovisual/Popular department, including 7 permanent staff members, AV designated Workforce One summer workers, and AV designated volunteersOversee and manage audiovisual missing parts/damaged items resolution• Document missing items in various stages of contact, resolution, and readmittance to collection or weeding, as necessary• Interpret library policies and procedures to customers in managing and resolving disputes over fines and fees assessedCreate and facilitate West Regional e-reader pilot project• Develop internal procedures and guidelines for e-reader check-out and train staff accordinglySupervise collection development of all audiovisual and popular items including video, audio, music, Hot titles, older fiction, and juvenile nonprint mediaCollaborate with adult and youth services departments to ensure AV resources supplement those collectionsCompile and submit internal and external supply requests and ordersIdentify and report cataloging errors within collectionOpen, close and supervise the West Regional Library as needed

Miramar Branch Library

Collection management of selected sections (print and audiovisual) of circulating collection and all serials and standing ordersSerials Librarian• Pilot project site administrator for WTCox serials management, ordering, claiming, and resolving errors directly through the vendor for Miramar Branch• Collaborated with WTCox administration and BCL Serials Coordinator on system-wide serials transition from EBSCO to WTCoxSocial Media Networking regional administrator• Work with regional, branch, and departmental managers with posting events to Facebook using the Broward County Board of County Commissioner’s strict social media guidelinesInstructional liaison for outreach to the Miramar Campuses of local universitiesOverDrive database and ebook on-site resource LibrarianOpen, close and supervise the Miramar Branch Library as needed

Tamarac Branch Library

Literacy Coordinator• Wrote, submitted, and awarded literacy grant for ESOL learning resource materials• Evaluate potential students for Each One Teach One adult literacy program• Teach conversational English classes to adult ESOL students• Coordinate programs and events with regional and district Literacy CoordinatorsBookletters system-wide trainer for new applications and editorsResolve unfulfilled holds for the branch though Interlibrary Loan department

Northwest Regional Library

Collection development for designated sections of audiovisual circulating collectionOrganize and maintain donated materials for potential addition to collection

Master Of Arts (M.A.), Library And Information Science

Bachelor Of Arts (B.A.), European History

Education record