As a senior sales and customer success executive (CRM), I bring many years of experience as a solutions-based, consultative and strategic leader in the Healthcare and Insurance industries. Throughout my career, I’ve been a trusted advisor to dozens of top-tier, brand-name global organizations, and have also helped drive strategic product enhancements and developments.- Exceeded both personal and team revenue goals in almost every year over the past 21 years.- At JP Morgan Chase, built profitable trusted-advisor relationships with executives at Fortune 100 organizations including: United Healthcare, Humana, Aetna, USAA, Marsh & McLennan, Aon, Willis, and more.- Saw 100% retention of institutional clients over many years, as well as an expansion of relationships.- Developed a robust pipeline that ensured continued business growth; managed sales cycles of a year or more.- Delivered countless pitches and presentations.- Managed teams of up to 16 professionals. Saw high retention of strong performers. Developed staff, including promotions.- Built productive partnerships with peers and senior executives at employers, ensuring that the business is represented with one voice to prospects, customers and internal staff.
Listed skills include Application Programming Interface, Customer Experience, Solution Selling, Team Building, and 36 others.