Jennifer Bui Email & Phone Number

Houston, Texas, United States

At Harris County Health Department, my core responsibility is to protect people and provide communities with healthier environments by examining citizen concerns regarding general environmental hygiene and food enterprises. Within this job role, I prepare and compile violation documents, written reports, and testimonial cases in court while collecting samples and conducting appropriate field tests and analyses by utilizing suitable tools and equipment. I'm involved in addressing and educating the public, food establishment operators, subjects, and complainants on rules and regulations. My key task is to the evaluation of applicable SOPs and record-keeping procedures to improve performance and results.My achievements are as follows:• Functioned as food inspector while conducting permitting inspections and surveys of food establishments to ensure in line with Harris County and Texas food establishment rules, regulations, and health/safety code• Maintained proper sanitary conditions, protected public safety, regulated environmental nuisance, and implemented rules relative to weeds, trash, and junk vehicles.

Houston, Texas, United States

As an Operations Manager, I am responsible for streamlining operational directives, such as inventory control, cash reconciliation, budgeting, forecasting, business management, and compliance with rules/regulations. It is worth mentioning here that I foster and cultivate strong relations with vendors and suppliers to influence profitable pricing and buying power as well as identify appropriate action to ensure significant standards, food quality control, and higher customer service.My accomplishments within this role are following:• Stimulated revenue growth, maximized gross margins, decreased expenses, and enhanced productivity while building a robust team.• Boosted revenue by developing and executing innovative seasonal marketing campaigns.

Houston, Texas, United States

At Fluent Language Solutions, I was a Vietnamese Interpreter, and facilitated communication between clients and customers in various areas, including public health, court, community, and nonprofit organization. My duties comprise providing medical and social interpretation facilities for Memorial Hermann, TIRR Rehab Center, Texas Children's Hospital, Bay Area Regional Center Hospital, and Harris Center for Mental Health, and Clinics. During my time over here, I functioned as a liaison and cultural broker between health center staff and patients. One of my key tasks was to utilize exceptional customer service and communication expertise while involving and working with a wide range of people from various backgrounds.Below listed are some of my achievements within this role:• Oversaw workflow and delivered medical documents within deadlines by collaborating closely with physicians.• Professionally communicate with clients from a diverse economic backgrounds in a multicultural environment.• Facilitated access to health care services for all patients best served by language other than English.• Enhanced customer service and patient care by enabling interdepartmental collaboration.

Houston, Texas, United States

As a part of this job role, I organized funeral arrangements in various locations by consulting with families of deceased individuals. It was me who supported veteran and refugee families in the early 1980 era by effectively administering the preparation of contracts and legal documentation. Furthermore, I conducted educational seminars to ensure team knowledge and progress. Planned and initiated educational seminars to enhance team understanding and development.My key success for this role is:• Assisted clients in preparing for funerals, making decisions in stressful/emotional times, as well as supporting in relieving the financial burden on surviving family members.• Assessed and implemented service improvements to increase productivity while minimizing company expenses.

Buffalo, New York, United States

During my time at FedEx Trade Networks, I initiated and managed global logistic auditing projects to identify errors within the supply chain. My duties comprise overseeing logistic specialists on data input to meet the operational and technical needs of the mission.I was accountable for identifying and resolving issues, blockages, and hindrances leveraging data and reports to achieve department goals while gathering data to establish performance charts and graphs to improve the efficiency and effectiveness of the department. I was involved in initiating procedures, tools, and metrics to measure performance and monitor compliance with standards and process quality, including recommendations for improvements to local, regional, and global stakeholders.One of my key duties was to conduct operational compliance audits and communicates results, including the suggestion of corrective actions to local, regional and global stakeholders.In this role, steer strategic customer service projects and initiates as well as direct key customer service, account setup and customer identity initiatives.As a Global Business Advisor, I collaborated with internal and external customers to coordinate the process of finding strengths and weaknesses of FedEx Trade Networks’ business execution and customer experience. Also I collected and examined audit results and works with office managers globally by providing recommendations on resolving issues arising from improper onboarding or user complaintsMoreover, I have achieved customer satisfaction and expedited profitability by resolving compliance issues and executing robust processes.Following are my major contributions for this role:• Expedited efficiency and productivity of department by collecting data and developing performance charts/graphs.• Increased profitability by fostering and cultivating fruitful customer relationships.

As an International Account Executive, I was responsible for identifying niche markets leading to additional productive business opportunities by steering market research projects.Within this role, I oversaw outsourcing demo Fibre Channel boards, such as infrastructure support, applications development, and consulting for clients experiencing significant growth cycles.It is worth mentioning here that I, presented statistical data and media research analysis software, revenue management tools, and ROI solutions for all media.I was responsible for responding to requests for proposals, creating ROI's, sales presentations, risk analysis, pricing, and negotiating contract closes.While serving as International Account Executive, I maintained up-to-date knowledge on conferencing solution features to determine which product and features are compatible with the prospect's needsAs a part of this job role, I worked with legal, product, and other internal business owners to reach mutually beneficial agreements.I also Communicated with decision-makers to overcome barriers, determine areas of concern, and identify growth forecasts.I was assigned the task of compiling, negotiating, and coordinating invoice inquiries, business agreements, and purchase orders to achieve designated goals.One of my key contribution as follows:• Created new business opportunities and generated greater revenue by successfully overseeing existing large-scale global accounts.• Built the leadership team, enhanced KPI's, merged acquisitions, and maintained a new corporate CRM (Salesforce.com).• Established standard operating procedures to meet customer expectations by working with project management and the customer engineering team.

As an International Account Executive, I was responsible for identifying niche markets leading to additional productive business opportunities by steering market research projects.Within this role, I oversaw outsourcing demo Fibre Channel boards, such as infrastructure support, applications development, and consulting for clients experiencing significant growth cycles.It is worth mentioning here that I, presented statistical data and media research analysis software, revenue management tools, and ROI solutions for all media.I was responsible for responding to requests for proposals, creating ROI's, sales presentations, risk analysis, pricing, and negotiating contract closes.While serving as International Account Executive, I maintained up-to-date knowledge on conferencing solution features to determine which product and features are compatible with the prospect's needsAs a part of this job role, I worked with legal, product, and other internal business owners to reach mutually beneficial agreements.I also Communicated with decision-makers to overcome barriers, determine areas of concern, and identify growth forecasts.I was assigned the task of compiling, negotiating, and coordinating invoice inquiries, business agreements, and purchase orders to achieve designated goals.One of my key contribution as follows:• Created new business opportunities and generated greater revenue by successfully overseeing existing large-scale global accounts.• Built the leadership team, enhanced KPI's, merged acquisitions, and maintained a new corporate CRM (Salesforce.com).• Established standard operating procedures to meet customer expectations by working with project management and the customer engineering team.

Distance Learning Program

Concurrent with Master’s education, conducted extensive research; identified issues from surrounding areas through observation, comparison, and analysis. Provided support regarding budget, personnel, supplies, and management system for the Middle States project. Prepared data entry database and spreadsheet applications. Compiled and analyzed large amounts of data; maintained historical information.

Played integral role in the development of high-impact marketing campaigns. Planned and coordinated all aspects of special events, conference, and trade shows, facilitating a positive image and company brand. Performed both qualitative and quantitative research within the Asian market; launched new product line. Introduced several marketing strategies that capitalized on business opportunities specifically for distributors within the Asian market.Instituted creative solutions focused on effectively showcasing product line and attracting new business.

Planned and coordinated transportation, distribution, and delivery services; oversaw purchasing and inventory control for both domestic and international. Interacted extensively with produce buyers; provided details regarding shipment schedules, assessed transportation and distribution needs, and offered appropriate solutions. Assisted Logistics Manager with daily activities, including budget forecasting, personnel management, and inventory control. Implemented standardized procedures, which streamlined operations, enhanced productivity, and ensured satisfaction.Established collaborative relationships with buyers, which facilitated new business opportunities.

Master'S Degree, International Business

Master Of Science, International Business

Master Of Science, International Business