Founded in 2014, AMICUS LTD is a boutique consultancy focused on increasing the effectiveness of organizational leadership. Their mission is to help businesses optimise the outputs of their people to maximize operational performance and achieve transformational results. Clients retain Amicus for its broad-based industry experience, focus on experiential learning, and considerable global expertise in talent management.In leveraging the military experience of its co-principal, General Sir… Show more Founded in 2014, AMICUS LTD is a boutique consultancy focused on increasing the effectiveness of organizational leadership. Their mission is to help businesses optimise the outputs of their people to maximize operational performance and achieve transformational results. Clients retain Amicus for its broad-based industry experience, focus on experiential learning, and considerable global expertise in talent management.In leveraging the military experience of its co-principal, General Sir Peter Wall (retired 2014), the firm offers a unique suite of leadership solutions to address the unique needs of each client, which are categorized as follows:● FIT TO FIGHT DIAGNOSTICAmicus will thoroughly assess your specific business challenges and provide best-in-class solutions. This is accomplished through interviews, focus groups, surveys, and workshops. ● IMPLEMENTING STRATEGYAmicus will customize a best-fit strategy for your culture and take all steps necessary to ensure its successful implementation. ● LEADING BY INTENTAmicus will arm leaders with all pertinent information in timely fashion which is critical for sound decision making. You will note a drastic decrease in internal conflict, dramatic improvement in processes, and improved employee engagement and receive continuous support throughout the implementation.● STRATEGIC LEADERSHIP CAPABILITYAmicus will design and deliver customized, measurable programs that include individual and team mentoring, coaching, and development that will help you maintain stability in times of crisis. ● PRINCIPLES OF WARAmicus will impress upon you the validity of the ten principles of war, culled from military history, in business success, and the importance of goalsetting and resource allocation in gaining a competitive advantage.● OUR IMPACT Amicus will drive results that will have far-reaching implications in all aspects of your organizational culture. Show less

In this senior executive role, Jennifer is responsible for human resources and learning and development in a 6000 strong telecommunications and entertainment provider operating across 24 markets in the Caribbean region. She was brought in to establish Digicel as an employer of choice in all of its markets and provide a centralised shared service HR/L&D model to support the entire enterprise. Jennifer serves as a core member of the senior leadership team, reporting monthly to the… Show more In this senior executive role, Jennifer is responsible for human resources and learning and development in a 6000 strong telecommunications and entertainment provider operating across 24 markets in the Caribbean region. She was brought in to establish Digicel as an employer of choice in all of its markets and provide a centralised shared service HR/L&D model to support the entire enterprise. Jennifer serves as a core member of the senior leadership team, reporting monthly to the Digicel main board. She is responsible for identifying and implementing a detailed strategy to transform the culture across the organisation and develop the people function to best-in-class status. She is also engaged in developing the entire HR/L&D team to enable strategy implementation with modern systems and processes, while transforming leadership capability and effectiveness across all functions of the business. Show less

In this role, Jennifer designed and implemented Corporate University to nurture talent of 60,000 global employees, support specific business priorities, and achieve improvement in business performance through the creation of focused, high quality L&D interventions. She managed a team of 5 Direct reports and an annual budget of $3 million, liaising with plant managers and administrators throughout the regions.In addition, Jennifer created strategic partnerships within Mars Incorporated… Show more In this role, Jennifer designed and implemented Corporate University to nurture talent of 60,000 global employees, support specific business priorities, and achieve improvement in business performance through the creation of focused, high quality L&D interventions. She managed a team of 5 Direct reports and an annual budget of $3 million, liaising with plant managers and administrators throughout the regions.In addition, Jennifer created strategic partnerships within Mars Incorporated including senior regional management, factory heads, research and development heads, and scientists to develop face-to-face, e-learning, and distance learning training interventions, and secured the continued commitment to the University through regular dialogue, networking and marketing with the chairman, regional presidents, and other stakeholders. She also established organisational structure for the delivery of the curriculum throughout the Regions, and recruited, managed, and delivered high-performing teams to administer the University’s activities.Jennifer structured and delivered programs, meetings, conferences, symposiums, and training events globally and undertook global benchmarking and development of best practice by creating links with Harvard, the Massachusetts Institute of Technology, Cranfield and Cardiff Universities to evolve standards and develop policies, governance processes, and QA to ensure world-class performance. She also evolved and managed internal and external supplier network to deliver training, and negotiated contracts, terms and conditions, and service level agreements with suppliers. She also advised regions on the value of the University and how it could help the business to improve manufacturing processes, including the application of LEAN manufacturing processes. She directly managed the development of a training curriculum to meet business needs for operations in China, enabling environmental impact of operations to be minimised. Show less

Jennifer was appointed to plan and deliver an annual European Learning and Development curriculum for Mars Inc.’s European Supply and R&D function, incorporating 36 factories and 25,000 employees. She managed dedicated resources and budget to create and deliver major training programmes, supported by a team of 2 Administrators. In addition, she partnered with regional Leadership teams to understand business needs and desired outputs to author and deliver effective training programmes… Show more Jennifer was appointed to plan and deliver an annual European Learning and Development curriculum for Mars Inc.’s European Supply and R&D function, incorporating 36 factories and 25,000 employees. She managed dedicated resources and budget to create and deliver major training programmes, supported by a team of 2 Administrators. In addition, she partnered with regional Leadership teams to understand business needs and desired outputs to author and deliver effective training programmes for plant managers and introduced competences for Industrial Engineers that were adopted globally. Acted as first point of contact for people development issues for the European region, and was leading member of the Global Training and Development network within Mars Inc. actively fostering learning and sharing of best practices. Show less

In this position, Jennifer served as a member of the factory management team, which was responsible for the operational efficiency of plant and machinery in a high-volume dry pet food factory. She calculated optimum line running speeds, product flow, production targets, and personnel shift patterns to achieve and maintain operational efficiency. She also acted as internal consultant and advisor to senior management on manufacturing processes, best practices, and ideal operating conditions to… Show more In this position, Jennifer served as a member of the factory management team, which was responsible for the operational efficiency of plant and machinery in a high-volume dry pet food factory. She calculated optimum line running speeds, product flow, production targets, and personnel shift patterns to achieve and maintain operational efficiency. She also acted as internal consultant and advisor to senior management on manufacturing processes, best practices, and ideal operating conditions to achieve targets with the overarching goal of improving performance. Additionally, Jennifer presented business cases for any capital investment to the senior management team, compiled and monitored key financial targets and ratios for the site, and reported to finance on performance and variances. She liaised with other departments to ensure that new products were designed, manufactured, and delivered to customers’ satisfaction and time, and played a lead role in designing, developing, and delivering internal training for all Mars Industrial Engineers globally. She also supervised the management and development of the industrial engineering team on site. Show less

Direct line management responsibility for 40 staff and $30million assets at one of the world’s largest canneries. Liaised closely with Factory Manager and fellow Shift Managers to ensure the safe and efficient running of the site all year round 24/7, and reported to Senior Management team on all operational matters. Oversaw the achievement of production targets, and that Health and Safety and Quality standards were met. Sought and delivered innovative solutions to complex operational and… Show more Direct line management responsibility for 40 staff and $30million assets at one of the world’s largest canneries. Liaised closely with Factory Manager and fellow Shift Managers to ensure the safe and efficient running of the site all year round 24/7, and reported to Senior Management team on all operational matters. Oversaw the achievement of production targets, and that Health and Safety and Quality standards were met. Sought and delivered innovative solutions to complex operational and time-critical challenges, and introduced new working practices to implement LEAN operating practices. Show less

Qualified Investors in People (IiP) advisor and assessor for Great Britain and Northern Ireland assisting in excess of 100 businesses to achieve IiP status, and assessed more than 50 businesses against the IiP standard, including the British Army, Police Force, Prison Service, charitable organisations, and private companies. Worked on behalf of Nottinghamshire and Leicestershire Training and Enterprise Councils distributing funding to colleges and companies to improve business and industry… Show more Qualified Investors in People (IiP) advisor and assessor for Great Britain and Northern Ireland assisting in excess of 100 businesses to achieve IiP status, and assessed more than 50 businesses against the IiP standard, including the British Army, Police Force, Prison Service, charitable organisations, and private companies. Worked on behalf of Nottinghamshire and Leicestershire Training and Enterprise Councils distributing funding to colleges and companies to improve business and industry standards, and assisted organisations to adopt and implement the NVQ framework for their staff, and marketed the NVQ framework to organisations within the regions. Collaborated with accredited NVQ bodies, including Colleges of Further Education, to develop new standards and qualifications. Show less

Part-time lecturer with West Nottinghamshire College of Further Education teaching Business Studies, Business Law, and International Marketing.