Senior Manager, Digital Content And Creative Excellence
• Oversee the expansion of US Digital Asset Management (DAM) System to cover all assets internally and externally produced • Management of 4 Creative Agencies of Record to ensure brands get best-in-class content/creative on time & on budget and create a formal quarterly/annual agency review process • Partner with the Experience Planning & CMI Teams to build out brand level content maps based on the identified strategic jobs-to-be-done while acting as the Content & Creative lead on Inter-Agency Teams (IATs) and Experience Planning Workshops • Champion developing a best-in-class digital content strategy, acting as a thought partner to brand marketing and eCommerce account teams in developing fit for digital content for both specific digital campaigns, owned digital assets and eCommerce portals• Work hand in hand with Brands and eCommerce account teams to develop strategies, negotiate with external partners, and ensure timely development of best-in-class digital assets to aid in digital activation, data capture and eCommerce conversion. • Facilitate the process to ideate, refine, and approve assets aligned with key consumer insights and fit for digital best practices to drive activation and conversion • Lead upskilling and educate brand marketing teams to drive aligned content strategies. • Provide collaborative input on bespoke visual content for eCommerce portals (e.g. Amazon.com) by leveraging best practices • Capture learnings from digital campaigns, eCommerce platforms, and owned site performance leveraging analytics on creative performance and success to build replicable best practices across brands