Jennifer Creek Email & Phone Number

A leading provider of distribution and manufacturing support. Responsible for the daily activities of the warehouse; including shipping, receiving, inventory, as well as safety management. Manages two shift of operation; which includes 50 partners and 2 supervisors. Assisted in the startup of the new 350,000 facility in DesotoConsistently provided support, problem solving solutions, and other timely reports to all decision makers, planners, operation teams, and internal and external management teams.Responsible for the inventory accuracy which included weekly cycle counts and audits.Assisted the IT department in developing changes to the AS400 system.Trained as a Six Sigma Green Belt.

A leading distributor of office supplies for small businessesResponsible for the daily outbound of small package orders for the Coppell facility. Manages 65-70 associates daily as well as monitoring the quality program to ensure that the “Perfect Order” is delivered to the customer.

Provided leadership and direction to a team of 25 charged with processing returns, shipping and receiving, inventory control and customer satisfaction. Oversaw all aspect of team development, employee training and performance management ensuring production goals and metrics were met on a daily basis. Formulated and implemented operational policies, procedures and best practices. Developed and executed plans for inventory shrinkage reduction. Monitored compliance with all state, federal and corporate regulatory guidelines.Reorganized the shipping department and increased productivity 30% while reducing headcount by 15% Saved the company $216,000 in annual operating expenses Reduced quarterly inventory shrinkage from $1 million to virtually zeroDelivered 40-45% improvement in productivity Achieved zero voluntary turnover in 6 yearsExceeded production goals by 110% while maintaining accuracy at 99.95%