Jennifer Geist Email & Phone Number

United States

Charlotte, North Carolina, United States

• Daily operations management• Staff recruitment, Employee annual evaluations, coordinating clinical/staff schedules, training, team mtgs • Physician payment calculations/payment processing• Benefits- review plans yearly and make optimal benefit selections• Compliance & reporting- coordination of communication with regulatory bodies• Refund management- approve/coordinate issuance of all refunds• Workflow documentation and optimization, cross departmental operational optimization• Team building- organizer of bi-annual events• HIPPA/OSHA Compliance• Physician credentialing and licensing• Inventory Management & Oversight• Compiling monthly reporting metrics• AR Optimization and collections tracking• Vendor management, coordination of optimal pricing• Practice outreach and marketing

Charlotte Metro

• Manages the daily operations of the facility, clinical and non-clinical• Manages profit/loss and other financial aspects for the clinic ensuring optimal facility operations to achieve/exceed the budget and key performance indicators• Implementing/maintaining continuous quality improvement processes • Hiring, training and supervising administrative/clinical staff• Managing Billing and ensuring timely payment of claims• Contact for all outside contractors and ensuring • Collaborating with medical personal to develop and assess business strategies• Interacting with patients and addressing any concerns or complaints• Conducting regular staff meetings and performance reviews• Working as a team to ensure the practice runs effectively and meets objectives.• Continually reviewing clinic operations to ensure compliance with applicable Federal/State laws. Ensure compliance with all agency regulations. • Maintain/Update employee records, office administration, human resource functions• Bank account administration and handle weekly deposits

Huntersville, North Carolina

• Manages the daily operations of the facility, clinical and non-clinical• Responsible for driving culture through values and customer service standards• Accountable for outstanding customer service to all external/internal customers• Develops/maintains relationships through effective and timely communication• Manages profit/loss and other financial aspects for the clinic ensuring optimal facility operations to achieve/exceed the budget and key performance indicators• Implementing/maintaining continuous quality improvement processes • Continually reviewing clinic operations to ensure compliance with applicable Federal/State laws. Ensure compliance with all agency regulations. • Ensures all quality policies and procedures are communicated to and implanted by staff• Maintains integrity of medical records and other administrative and operational records• Compiles and assists with all data collection and auditing activities• Provides informal feedback to staff on a ongoing basis and formal feedback in the form of annual performance evaluations during the merit review process• Works with Medical Director to ensure mandatory in-service trainings are provided• Ensure appropriate documentation is completed for licensure and in-service updates• Coordinates inventory/supply management of inventory count of supplies and purchasing items as necessary to ensure cost containment and competitive pricing• Maintain/Update employee records, office administration• Maintain QuickBooks- payroll and benefits coordinator• Brand Ambassador- community outreach as needed• Reviews new and existing provider contracts for various vendor services including insurance, laboratory and facility cleaning• Check business checking account daily• Work with HOA Management company on business responsibilities

• Keep accurate attendance records.• Adjusts the class material to the learning style and knowledge of the individual, and provides feedback/modification ideas to administration regarding the content, appropriateness, and length of current curriculum.• Creates a learning environment where students are valued and encouraged to learn.• Monitors and evaluates the student’s work against stated learning outcomes, and works with the student so that a full achievement level is attained.• Grades, posts, and returns all production assignments in a timely manner. Comments to the student should be phrased in a positive, constructive manner, highlighting both strengths and areas in need of improvement.• Provides students with an understanding of how they will use the class material in a work environment.• Maintains the classroom software materials.• Attends school meetings.

Cornelius, Nc

• Walmart Utility Manager Nov 2017- June 2018• Lowes Utility Manager Aug 2014- Nov 2017• Maintain utility database – 100/150 programs a year • Update all utility programs with retailer adjustments both at store level and internally • Request addendum/notifications from implementers on retail updates and incentive changes• Respond to product and marketing questions from utility companies/implementers• Participate in/set up special promotional events in target areas• Run and reconcile all point of sale data, inputting into internal database and send to utilities/implementers• Work directly with retailer on all programs start/end/changes, update marketing (.com) as necessary• Investigate product launch issues, work with internal accounting team on invoicing

• Effectively teach, coach, and develop team members in all aspects of the financial aid methodology• Ensure the timely packaging of all new starts/re-entry students• Present Audit objectives, scope, and results to management team, clearly articulating the potential impact of control gaps in a professional manner• Evaluate results, synthesize Audit findings across the project, draft Audit reports, and ensure effective and efficient Audit execution• Involved on current/changing regulations as it pertains to the school’s compliance• Execute Audits that include critical elements of regulatory requirements (e.g., DOE, ABHES)• Provide regulatory guidance and expert advice to execute Audit projects in conformance with Company policies, procedures, budgets and deadlines• Maintain target CDR goals as established by school• Foster a culture of open communication with all school team members as it relates to catalog compliance/SOP’s• Responsible for over-seeing 4 campuses and future sites, currently supervising (4) Financial Aid Officer/Directors• Ensure monthly/quarterly company cash collections/receivables goal is achieved• Participate in weekly meetings with departmental Directors to review new starts, packaging progress, retention and cash collections• Student counseling on an as-needed basis/reconciling student account issues• Shared Service Liaison/NMTI Compliance Liaison

• Supervisor of the Financial Aid department, assist and coordinate the activities of the Financial Aid department and the Financial Aid Officers• Coordinate visits with auditors to review financial aid files• Coordinate with the Admissions department regarding the status of financial aid for new students• Review cash flow reports to ensure appropriate posting of federal and private monies• Interview prospective students to determine needs assessment and financial aid eligibility• Contact former students who have an outstanding balance in an effort to establish a repayment plan• Interpret federal updates and regulations to ensure proper disbursement of student financial aid• Maintain student files to ensure proper financial aid documentation• Assist in school audits (federal, veterans)

Allentown, Pennsylvania Area

• Advise and Train new advisors to department• Responsible for the financial aid packaging of new and continuing students• Accounts receivable collections/Customer service• Assist the Admissions and Education Departments with student retention and student services• Participate in orientation of new students, Federal Work Study Program Coordinator• Departmental contact with outside lenders for alternative funding

Maom, Organizational Management

Graduated with a Masters degree in Organizational Management

Ba, Management, Marketing

Graduated with a Bachelors in Management/Marketing