Skills: Vendor Management · Virtual Classroom · vILT · Hypercare · Adult Learning · Adult Education · Public Speaking · Organizational Learning · E-Learning · Communication · Thought Leadership · Training · Content Development · Instructor-led Training · Team Facilitation · Facilitation · Instructional Design · Leadership · Blended Learning · Customer Service · LMS Administration · Project Management

- Served as lead facilitator for global new hire orientation program, tracking global schedule and resource utilization, and maintaining program schedule and dependent scheduling relationships with add-on offerings- Subject matter expert on projects affecting, and affected by onboarding program- Worked with learning designers and facilitators to build and maintain virtual classrooms that achieve learning goals and are attractive and user-friendly to our audience- Guided vILT program manager to develop virtual delivery program

- Facilitated 85% of global new hire orientation and early development offerings for Red Hat University as part of the Global Learning Delivery team- Identified program obstacles and communicated possible impacts and solutions to management- Collaborated with Human Resources, Accounting, and Legal teams to develop and maintain onboarding workflows, procedures and compliance reporting- Kept close relationship with Workforce Planning and Talent Advocates to plan global orientation capacity needs, and translated those to manage budget and swag- Maintained relationships with and developed pipeline for presenters and greeters for new associates, and worked with employment branding to enhance new associate experience

- Serve as the primary point in executing key initiatives of Logistics operations, developing a total supply chain view point- Lead process improvement teams, provide cost modeling, change management planning, analytical tool building, management reporting, and project management guidance- Direct a cross-functional organizational improvement initiative with global deployment, regional demand management, and logistics operations engineering that includes role and process analysis, competency modeling, performance management, and developing a continuous improvement culture

- Successfully managed and trained Change Management staff including consultants, Training Coordinator, and administrative staff and developed all change management methodologies and objectives for fast-track ERP transformation with global impact- Initiated and executed all change management activities and assessed training, communication and measurement strategies, and reported progress to senior management and stakeholders- Directed development of training materials and delivery for over 10,000 man-hours of system training within a highly compressed timeline with complex delivery demands- Developed training and communication standards and guidelines, materials timeline, scope and approval requirements and analyzed the impact and directed the ultimate utilization of change initiatives- Achieved company goals and planned and facilitated employee forums to evaluate change readiness; identified actual and potential areas of resistance and developed strategies to manage and improve acceptance- Developed strategy for Go-Live activities and hyper-care technical support

- Actively anticipated critical supply chain situations and trends, and raised awareness regarding areas of opportunity as a high-profile member of Go-to-Market leadership team - Single source for top-level Key Performance Indicator (KPI) reporting and global KPI dashboard, providing data and analysis for senior management to understand service drivers- Produced ad-hoc reports, and customized SAP BI reports and queries for internal customers worldwide- Served as subject matter expert and Certified Coty Trainer and created and delivered training for SAP BEx Analyzer, Coty's KPI measures, and general data-mining and analysis concepts and practices- Developed branding and launch strategy for worldwide culture-change initiative; becoming first non-executive to participate in initiative- Revamped all worldwide reporting to streamline and automate- Led global initiative to reduce waste in meetings and proactively set structure and ground rules for planning and facilitation of in-house meetings and training activities

- Worked cross-functionally with SVP Global Operations / GM and took charge of daily activities including travel and expense management, meeting coordination and facilitation, and technical assistance- Provided confidential ancillary support to Human Resources in data collection and analysis needs relative to special projects and employee morale- Planned and facilitated all events including global operations leadership summits and Board of Directors visits- Developed and delivered site-wide training on travel and expense software and developed all change management communications for site- Served as logistics coordinator for large scale operations-analysis project including specifying, implementing, and maintaining online file-sharing system, tight document-version controls as well as customized access controls, RFI and RFP coordination and data collection, and structuring and maintaining analysis tools

- Directed and produced all non-dues revenue activities through public and private events and fundraisers- Prepared and managed budgets, recruited and oversaw volunteer committees to assist in coordinating the events, solicited sponsors, produced and distributed collateral materials, secured and organized entry information, negotiated venues and services, and aggressively promoted events through media placement and press relationships- Dramatically increased non-dues revenue by over 40% through the addition of new programs, enhancement of existing events, and careful budgetary controls- Introduced 20% more vendor spaces by maximizing HomeEXPO show floor and increased size and reach of annual Parade of Homes- Increased the professionalism and appearance of all marketing materials and correspondence and branded existing and new events to further the reach and visibility of the association

- Implemented office-supply cost initiative for a 250+ person office, including contract negotiation and payables tracking resulting in over 34% cost avoidance and reducing overall spending by over $42K- Participated in corporate-wide sourcing team to implement cost-saving programs, including vendor pre-qualification and reverse auctions, with corporate-wide annual savings estimated at $450K- Maintained standard daily and quarterly reporting (through Oracle Discoverer, QMF and Newell Mainframe system) and operating cycle calendars for divisional management team and corporate operations, budget and performance reviews and business strategy documents- Planned and managed Global Business Team summits, National Sales Meetings, and Board of Directors meetings

- Managed channel through sales force reduction and channel elimination- Transferred channel-specific products and marketing body of knowledge to alternate channels

- Established high fleet-average gross margins and brought total component SKUs down by over 35% with no reduction in force while establishing achievable and sustainable profitability goals- Helped implement Milestone Process and new product development as part of a cost of failure reduction initiative- Worked with consultants to specify design of new Oracle data warehouse