Jennifer Hughson

Jennifer Hughson Email and Phone Number

Customer Success Manager @ Owner.com
Vancouver, BC, CA
Jennifer Hughson's Location
Greater Vancouver Metropolitan Area, Canada
Jennifer Hughson's Contact Details

Jennifer Hughson work email

Jennifer Hughson personal email

n/a
About Jennifer Hughson

Results-driven communications manager with expertise in customer success, incident response, and strategic problem-solving. Proven track record as a dedicated team lead committed to talent development and fostering inclusivity. Passionate about leveraging strong problem-solving skills and high technical aptitude to drive organizational success and enhance customer satisfaction.

Jennifer Hughson's Current Company Details
Owner.com

Owner.Com

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Customer Success Manager
Vancouver, BC, CA
Employees:
1672
Jennifer Hughson Work Experience Details
  • Owner.Com
    Customer Success Manager
    Owner.Com
    Vancouver, Bc, Ca
  • Samsara
    Customer Success
    Samsara May 2024 - Present
    Vancouver, British Columbia, Canada
  • Aritzia
    Manager, Retail Communications
    Aritzia Feb 2023 - Jan 2024
    Vancouver, British Columbia, Canada
  • Shopify
    Incident Communications Lead
    Shopify Apr 2022 - Feb 2023
    Vancouver, British Columbia, Canada
    Leading a specialized communications team through incidents and high-risk scenarios.
  • Shopify
    Incident Communications Specialist
    Shopify Mar 2021 - Mar 2022
    Vancouver, British Columbia, Canada
  • Shopify
    Incident Response Specialist - Communications
    Shopify Sep 2020 - Mar 2021
    Canada
    Coordinate incident response across a variety of disciplines, such as Legal, PR, Engineering and Support.Write and edit incident informative and empathetic communication, including mass emails to merchants, status page, help banners and social media messaging.Lead and contribute to projects across multiple disciplines within Shopify such as:Writing and editing support resources for our front line support team. Working with Program Managers to inform and educate the Incident Response organization on executing successful sprint projects.
  • Wework
    Community Associate
    Wework Jul 2019 - Sep 2020
    Vancouver, Canada Area
    Create content and marketing materials for company announcements, newsletters, and internal postings. Create a welcoming and collaborative community environment amongst our members through events and building relationships between members.Ensure that my building is fully operational and processes are running smoothly.Drive growth and promotion of WeWork-provided service offerings.Order consumables and track expenses.Plan and execute networking events.Community Outreach.
  • Cactus Club Cafe
    Shift Lead
    Cactus Club Cafe May 2018 - Apr 2019
    Stephen Avenue
    Extension of floor management team Promoted to management after effectively demonstrating time management and leadership skills. Frequently assisting colleagues during rush periods while continually providing exceptional service and guest dining experiences.Effectively maintaining relationships with regular clients and creating relationships with new clients.
  • Cactus Club Cafe
    Social Media Storyteller
    Cactus Club Cafe Nov 2017 - Jan 2019
    Stephen Avenue, Calgary
    Writing copy for various social media platforms to embody the voice and tone of Cactus Club Cafe. Responsible for the social media presence of Stephen Avenue Cactus Club Cafe in Calgary, Alberta. Creating weekly storyboards, executing social media stories, along with tracking engagement and planning social media strategies.
  • Cactus Club Cafe
    Server
    Cactus Club Cafe Jan 2017 - Jan 2019
    Calgary, Canada Area
  • Steve Nash Fitness World And Sports Club
    Operations Assistant
    Steve Nash Fitness World And Sports Club Feb 2015 - May 2015
    Contract office assistant position ending in may 2015
  • Vibrant Ideation & Marketing
    Brand Ambassador
    Vibrant Ideation & Marketing Apr 2014 - Oct 2014
    Vancouver, Canada Area
    Distributing product knowledge, while marketing products for clients.

Jennifer Hughson Skills

Social Media Social Media Marketing Marketing Event Planning Social Networking Marketing Communications Facebook Public Relations Advertising Event Management Customer Service Marketing Strategy Sales Time Management Teamwork Serving Serving It Right Leadership Microsoft Office Public Speaking Communication Team Leadership Microsoft Excel

Jennifer Hughson Education Details

Frequently Asked Questions about Jennifer Hughson

What company does Jennifer Hughson work for?

Jennifer Hughson works for Owner.com

What is Jennifer Hughson's role at the current company?

Jennifer Hughson's current role is Customer Success Manager.

What is Jennifer Hughson's email address?

Jennifer Hughson's email address is je****@****ify.com

What schools did Jennifer Hughson attend?

Jennifer Hughson attended University Of Calgary, Red Academy.

What skills is Jennifer Hughson known for?

Jennifer Hughson has skills like Social Media, Social Media Marketing, Marketing, Event Planning, Social Networking, Marketing Communications, Facebook, Public Relations, Advertising, Event Management, Customer Service, Marketing Strategy.

Who are Jennifer Hughson's colleagues?

Jennifer Hughson's colleagues are Rohith M, Awm Awm, Tereza Schneider, Hitesh Kundra, Zhanar Abdilbalieva, Sajid Qureshi, Rober Mejia.

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