Served as DSNP Subject Matter Expert (SME) for strategic plan design that ensured business alignment on plan offerings and regulatory requirements across all DSNP markets. Facilitated workstream meetings specific to Provider Engagement, Claims, and Encounter Data business functions. Provided support to Vice President, of Medicare Duals and Product Management with an organization of 82+ associates, which included Medicare Product and Duals Strategy teams. Achieved development of market competitive analysis, utilized by enterprise strategy and product teams to inform bid processes, plan design, and product offerings. Formulated DSNP Plan Implementation Strategy and Plan Design roadmap, integrating competitive analysis to provide regional teams with tool for benefits plan development. Collaborated with Network Strategy and Product Implementation to produce annual GeographicExpansion overview, securing strategic visibility in markets for plan development during strategicplanning sessions. Contributed to the Annual Medicare Bid Process for Government Business Programs, facilitating strategy discussions with executive leadership, creating and maintaining executive materials, reviewing benefit- specific content, and overseeing implementation of strategic initiatives.

Supported Vice President, Medicare Duals and Product Management, in daily operations of an organization comprising 82+ associates, encompassing Medicare Product and Duals Strategy teams.• Coordinated diverse administrative tasks, including calendar management for multiple executives, travel arrangements, expense report submissions, and oversight of compliance and invoicing.• Engaged actively in Annual Medicare Bid Process for Government Business Programs, playing pivotal role in facilitating strategy discussions with executive leadership.• Collaborated with corporate event team to plan the annual Sales Education Conference, overseeing vendor expo segment and directly coordinating with vendors for event hosting 800+ attendees.• Established and maintained annual SharePoint for member services and other departments, enabling access to Essential Operations Documents (EOCs), Annual Notices of Change (ANOCs), vendor FAQs, and related materials during the Annual Enrollment Period (AEP).• Collaborated with various business functions within and outside Medicare enterprise, contributing to day-to-day and annual duals and product operations.

Oversaw daily operations of loan allocation and assigned loans to the Underwriting team. Developed and maintained system criteria aligned with business priorities. Provided support for projects by tracking status, resources, and deadlines.• Developed and managed system criteria, aligning them with business priorities.• Led the development and maintenance of Segment SharePoint sites and training materials, enhancing organizational resources and accessibility.