Jennifer Lee Email & Phone Number

Barnstable, MA, US

Johnston, RI

Returned to TPRM Risk to join Leadership/former teammates and partner with Consumer Business Lines. Strengthened Team by adding reporting, data, and analytics to expedite requirements and analyze trends. Proactively engaged with Consumer Risk Partners to expedite new initiatives, while mitigating risk.

Builds strong vendor relationships with key vendors by partnering daily to coordinate end-to-end implementation, on-boarding (contract negotiation) and success of new client launch. Additionally, coordinates with Finance and manages Citizens Pay invoice process and oversees all oversight and reporting.Issue Management - Manages issues by way of.

Cape Cod, MA (Providence, RI Area)

Oversaw contract management for Technology, Digital Marketing, Mortgage, Loan Servicing, and Fraud vendors within Procurement. Ensure compliance to all internal policies and procedures, as well as external laws, regulations, and industry best practices as identified by the OCC, FRBB and CFPB.

Cape Cod, MA (Richmond, VA)

Led team of 15 remote Vendor Managers located nationwide in support of Consumer Banking and oversaw vendor performance providing corrective guidance as necessary to meet service level agreements (SLA's).

Richmond, VA

Recruited to SunTrust due to an advanced understanding of evictions, market strategies, negotiations, and closing processes. Led a 9 member team of Asset Managers remotely and drove effort to liquidate SunTrust REO Portfolio.

Conducted Property Inspections on the East Coast and provided an analysis for Sr Mgmt. on next steps regarding inventory..

Retail Division - America's MoneylineOversaw 200+ sales staff located throughout the US and 4 RVP's. Went public and sold off to Morgan Stanley.