Jennifer Roach Email & Phone Number

New Mexico, United States

Las Cruces, New Mexico, United States

Las Cruces, New Mexico, United States

Deming, New Mexico, United States

• Oversaw the operations of nursing homes in Quorum Healthcare system. • Implemented standardized best practices and policies.• Monitored KPIs across facilities.

Deming, Nm

• Directed operations of a 66-unit skilled nursing community.• Coordinated response to the COVID-19 pandemic. • Reduced staff turnover from 40% to 2%.

Chicago, Il

• Directed operations of the convent health care center.• Provided leadership coaching throughout the organization.

Naperville, Il

• Coordinated the opening of a 96-unit skilled nursing and 28-unit assisted living community, opened July 2014.• Attained licensure, Illinois Department of Public Health, and certification, Centers for Medicare and Medicaid ahead of schedule. • Obtained preferred customer status with area hospital.

Des Plaines, Il

• Directed operations of nursing facility providing specialty respiratory services and in-house dialysis. • Collaborated with area hospital as part of their care network. • Secured a reduction in bad debt expense by $1.3 million.

Aurora, Il

• Responsible for the operations of an 87-unit skilled nursing facility. • Set standards for achieving Joint Commission Accreditation within company. • Obtained reduction in agency usage from $440,000 a year to $0. • Implemented the Community Benefit Committee to address the needs of under served. • Provided input in development of the Presence Health Leadership Development Curriculum.

Greater Chicago Area

• Responsible for the operations of a 179-unit skilled nursing community• Improved the financial status from a $600,000 loss to a $500,000 profit in two years.• Instituted Development Committee.• Developed and integrated employee recognition standards that lead to an increase in staff satisfaction.• Instituted staff budgeting tool.

Aurora, Il

• Responsible for administering, directing and coordinating the operations of retirement community.• Programmed successful Assisted Living program.

East Dundee, Il

• Provided management support through Presence Life Connections contract.• Collaborated with Windsor Lifecare, LLC, Village Green developer.• Generated the policies and procedures to comply with condominium declaration.• Collaborated with clients in development of the Resident Handbook.

Ba, Business/Accounting

Ma, Recreation Adminstration