Jennifer Nelson Email & Phone Number

*Serves as primary contact for client communications and engagements * Develops, maintains and manages project plans and major milestone timelines for all assigned projects * Manages projects in Jira, including sprint planning, to plan and track progress of product delivery. * Works cross-functionally with developers and analysts to maintain detailed backlog, including delegation and prioritization of tasks

Chicago, Illinois, United States

*Provided unparalleled insights and solutions to create the perfect total event experience * Functioned as the primary client liaison and lead for assigned programs * Negotiated program components based on knowledge of client requirements from initial request through contract completion; including recommending supplier and destination options and solutions. * Proactively negotiated prices and contracts * Communicated information related to program with internal events team and suppliers on a timely basis. - MANAGED 10-15 CLIENTS & 100 CONVENTIONS ON AVERAGE PER YEAR- HANDLED CLIENTS WITH PORTFOLIOS IN EDUCATION, TELECOMMUNICATIONS, MANUFACTURING, HEALTHCARE, RELIGION & TECHNOLOGY - LEVERAGED COMPANY’S & CLIENT’S BUYING POWER GAINING SUBSTANTIAL REDUCTIONS IN COSTS – 20%-50% SAVINGS- SURPASSED PRODUCTION OF CLIENT CONTRACTS 230% PER YEAR - DECREASED COSTS BY OVER $55 MILLION IN FOUR YEARS THROUGH VENDOR NEGOTIATIONS- ACHIEVED 100% REDUCTION IN CANCELLATION FEES DUE TO COVID FOR CLIENTS

Greater Chicago Area

*Developed and strengthened relationships between the hotel community and onPeak by focusing on market knowledge and expertise through hotels, global sales representatives and convention bureau relationships * International hotel negotiation expert and drove expanse of international hotel relations * Worked closely with clients and internal teams to increase hotel room bookings and develop a hotel strategy to grow revenue for clients and onPeak - PROMOTED INTERNALLY 4 TIMES DUE TO INCREASED PRODUCTION & SAVINGS TO CLIENT & ORGANIZATION- HANDLED 8-10 CLIENT ACCOUNTS SIMULTANEOUSLY RESULTING IN 30+ CONFERENCES/TRADESHOWS PER YEAR- MANAGE TEAMS OF 2-3 PEOPLE FOR EACH ACCOUNT- GENERATED 50% MORE CLIENT CONTRACTS THAN COMPANY AVERAGE - OBTAINED EXTENSIVE INTERNATIONAL EXPERIENCE WORKING WITH HOTEL COMMUNITIES FOR 20% REDUCTION IN COSTS

Chicago, Illinois, United States

* Analyzed and provided solutions for avoidance of attrition and growth of concessions * Internally, steered task forces to streamline and focus department efficiencies and core strengths.- CONSISTENTLY ATTAINED 30% SAVINGS FOR CLIENTS ANNUALLY- MAXIMIZED SAVINGS FOR CLIENTS OF $150,000 IN ATTRITION FEES YEAR OVER YEAR- SPEARHEADED POLICIES & PROCEDURES FOR DEPARTMENT & COMPANY AFTER BUYOUT & MERGER OF COMPETITOR GROUP- PARTICIPATED IN SALES EFFORTS TO BRING IN FUTURE CLIENTS WORTH $2 MILLION EACH

*Directed convention planning and development of conference budgets * Consistently negotiated successful contracts and coordinated exhibits, promotional pieces and researched event sites * Served as liaison between hotel/convention centers and clients and focused on confirming vendors, maintaining exhibit databases, and arranging conference speakers. - FACILITATED 8-10 CLIENT ACCOUNTS & 30+ CONVENTIONS PER YEAR- OVERSAW TEAMS OF 2-5 PEOPLE FOR EACH ACCOUNT- DIAGNOSED & REDUCED REDUNDANCIES IN VENDOR REQUEST FOR PROPOSAL & SELECTION PROCESS BY 20%- FUNCTIONED AS LIAISON BETWEEN VENDORS & CLIENT AMOUNTING TO 20% SAVINGS ON CLIENT COSTS- BOLSTERED PARTNERSHIP AS INDUSTRY LIAISON BETWEEN COMPANY & HOTEL COMMUNITY

Master Of Science, Tourism Administration

Bachelor Of Arts, Business Management