Jennifer M Tokash Email & Phone Number

Fort Myers, Florida, United States

Fort Myers, Florida, United States

Operational & Risk Management | Team Culture | Continuous Process Improvement |Performance Monitoring | Policy Setting | Collaborative Problem Solving | Conflict Resolution | Talent DevelopmentI lead a team of directors, managers and 140 indirect associates. Setting the strategic direction and vision for Logistics, Distribution and Process Excellence, I improve systems, tools, and operational performance. I oversee distribution and process excellence operations, policies and procedures. Delivering exceptional results, I specialize in developing team culture, improving performance, and driving results.• Improved customer on-time delivery service levels.• Increased throughput of pick/pack/ship operations.• Created a one-team culture across three operational shifts.

Fort Myers, Florida, United States

I drove a culture of business excellence through the design and implementation of major initiatives which result in advancement of organizational goals. I provided executive leadership and coaching of Lean and continuous improvement methodologies to drive out waste and improve business execution.• Introduced and established key performance indicator boards across the organization.• Significantly improved cross-functional communication for more collaborative problem-solving.• Taught humble inquiry coaching to leadership to increase communication with our frontline associates.

Columbus, Ohio Metropolitan Area

My role was to provide strategic leadership for the largest Integrated Delivery Network (IDN) of hospitals and ambulatory care sites in Central Ohio, managing a team of four direct reports with responsibility for 250 associates in various logistics functions and a budget of over $20M.• Led emergency response activities in the midst of the global pandemic of COVID-19.• Established a new central supply warehousing and distribution function to mitigate risk of PPE and critical supply shortage and ensure supply distribution to all locations.• Oversaw operations of logistics, supply and linen distribution, warehouse, mail and inventory management for Acute, Non-acute and Administrative locations of OhioHealth, which included 12 hospitals and 300+ non-acute locations.• Selected to serve as Interim Sr. Director of Logistics after completion of OhioHealth’s high potential leadership program.

Columbus, Ohio Area

I transformed purchased service strategic sourcing into category management to enhance strategy and leveraged economies of scale to achieve significant savings targets. I led Category Management activities for $400M+ indirect procurement organizational spend, including purchased/outsourced services, IT and capital.• Collaborated with leadership and business unit stakeholders on category strategy, value targets and system goals.• Provided leadership and change management to challenge spending behavior to enable efficiency and transformational improvements beyond traditional sourcing methodology.• Met accelerated 5-year savings goal of approximately $21M within 1.5 years through transformative improvements.

Columbus, Ohio Area

While leading strategic sourcing operations and strategy for purchased/outsourced services, capital and IT contracting, I transformed team from transactional contract work to strategic category management in order to better align with organizational and stakeholder goals, and drove change while developing team on skill sets.

I oversaw a team of 12 associates and led development, implementation, operational execution and monitoring of purchasing activities within the organization. Developed policies and procedures and implemented a lights-out marketplace for greater efficiency of ordering and reducing financial risk. I created requestor training and job aides to increase order accuracy, compliance and minimize risk of payment disputes.

I successfully built and executed a program from the ground up to drive significant savings in purchased/outsourced services spend at OhioHealth. By cultivating strong relationships, I increased department onboarding, which was crucial for the program's success. This involved developing and implementing category and contract strategies aimed at expense reduction and operational efficiencies. I supported Supplier Diversity by providing recommendations and guidance to stakeholders, ensuring the inclusion of diverse suppliers in competitive bid processes. As a trusted advisor, I offered best practices in sourcing, contracts, and negotiations.

Columbus, Ohio Area

I developed and executed strategic plans with stakeholder concurrence on expense reduction, diversity goals and contracts for purchased/outsourced services spend. Facilitated supply chain strategies regarding supplier management, industry trends and cost reduction opportunities.

Columbus, Ohio Area

I managed supplier relationships and product portfolio of 260 suppliers ($850M+ spend) and one direct report. Provided recommendations on make vs. buy within category for value optimization. Leveraged negotiation techniques to maximize savings to ensure best pricing and quality; monitored vendor compliance with contracts and meeting performance metrics, service agreements and deliverables.

Columbus, Ohio Area

I managed relationships with suppliers, negotiating large contracts and working collaboratively with supplier partners to implement supply chain efficiencies. Managed vendor portfolio of over $160M; key contact/liaison for our internal customers and external suppliers. Monitored contract and service level compliance, collaborated with category management for marketing and contract strategies.

Columbus, Ohio Area

I managed Request for Proposal (RFP) process for sourcing, negotiating and selecting bids from suppliers and third-party companies for a variety of programs. Worked with the Supplier Diversity Program leader to provide information and analysis of current supplier experiences and opportunities. Coordinated and managed hospital and retail sales force and Pharmaceutical Supply Chain executive strategic meeting events such as training, national sales conferences, annual award ceremony and annual incentive travel program• Cardinal Health Chairman's Award, 2006

Columbus, Ohio Area

I managed the implementation of national programs for incentives, recognitions, promotions and company stores that ranged from $50,000 to $1,000,000+ in sales volume. Supervised the creation and development process of program communication pieces such as catalogs, websites, promotional flyers and other advertising material. Coordinated and negotiated with outside agencies such as printers, vendors and suppliers as needed for a variety of programs.

Columbus, Ohio Area

I developed and executed marketing programs such as client relationship receptions and meetings, national conferences/campaigns, annual incentive travel program and other communication support in order to enhance Bank One's marketability. Created and implemented strategies, incentive plans, promotions, contests and other materials as needed for each program.