Jennifer Osburn Email & Phone Number

I’m a hands-on technical writer with 12+ years of experience in a range of enterprise product domains. My specialties include enterprise data management and data security in both the on-premises and public cloud realms. For the past several years I found my groove writing for a cloud-based data management platform and a SaaS data ingest solution. But I still have a fondness for security and ILM, where my career began, and I'm always looking to learn new things.I have a knack for understanding the nature and complexity of enterprise solutions and communicating with a highly-technical customer. My strengths also include collaborating closely with cross-functional teams (developers, product managers, QA, and support) and publishing in a continuous delivery model. I like to get involved with the UX process whenever they will let me!My experience includes:🟩 12.5 years of technical writing in an enterprise software environment🟩 7 years of writing for enterprise security and ILM solutions (data archive, data masking, data proliferation, data warehouse)🟩 5 years of writing for a cloud data management platform (workload cluster management, application installation and deployment, data migration, data ingest/pipelines, data lakes)🟩 2 years of internal and executive communications + policy writing in a state government environment🟩 6+ months of writing FedRAMP policies and procedures, and reviewing the SSPI'm open to new opportunities, so please connect with me here or at jennieosburn@gmail.com. Let’s deliver some content that enhances your users’ experience and eases product adoption!

Listed skills include Web Content Management, Proofreading, Adobe Acrobat, Single Sourcing, and 20 others.