Jennifer Patterson

Jennifer Patterson Email and Phone Number

Vice President, Products at KnowledgeWave @ KnowledgeWave
colchester, vermont, united states
Jennifer Patterson's Location
Burlington, Vermont, United States, United States
Jennifer Patterson's Contact Details

Jennifer Patterson personal email

n/a

Jennifer Patterson phone numbers

About Jennifer Patterson

I am a team leader with 15+ years of management expertise in a technical environment. I love to work with cross-disciplinary collaborative teams to bring products to life. I have a strong ability to understand technical complexity and communicate it with others. A team player who readily does what needs to be done to assist the organization, I'm often put on "special projects" because I build teams and get stuff done in alignment with overall strategy.

Jennifer Patterson's Current Company Details
KnowledgeWave

Knowledgewave

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Vice President, Products at KnowledgeWave
colchester, vermont, united states
Website:
knowledgewave.com
Employees:
13
Jennifer Patterson Work Experience Details
  • Knowledgewave
    Vice President Of Products
    Knowledgewave Mar 2014 - Present
    South Burlington, Vt
    I oversee product management, software development, customer success, technical support, database administration, and marketing. I'm passionate about product, messaging, customer acquisition and customer retention. End-to-end responsibility for our flagship web application. I also steer the leadership team, working to articulate and implement our vision and values.When I first came on board, I led the development and deployment of a cloud-based training solution to kick-start… Show more I oversee product management, software development, customer success, technical support, database administration, and marketing. I'm passionate about product, messaging, customer acquisition and customer retention. End-to-end responsibility for our flagship web application. I also steer the leadership team, working to articulate and implement our vision and values.When I first came on board, I led the development and deployment of a cloud-based training solution to kick-start the transition from a brick-and-mortar business to an online business model. Annual recurring revenues for online products increased 250% during the 3-year transition. I direct marketing, user engagement and customer support efforts relative to our flagship web application, as well as behind-the-scenes web and database administration. Tested, documented and supported API. As a key member of the leadership team, I care deeply about values-based leadership, data-driven decision making, clear communication and exceptional employee management. Show less
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  • Sharecare, Inc.
    Senior Director For Products, Informatics Division
    Sharecare, Inc. Jun 2012 - Nov 2013
    Burlington, Vermont Area
    I worked for Sharecare after they acquired PKC, helping to integrate former PKC teams with the new parent organization. Served as a key liaison between the VT tech teams and the established Sharecare team that acquired us. Led back-end development and testing of AskMD mobile app, which was selected by Apple as one of the best new health apps of 2013.Aligned legacy data structures with new product interfaces, synthesizing complex concepts for designers and UX experts.Translated… Show more I worked for Sharecare after they acquired PKC, helping to integrate former PKC teams with the new parent organization. Served as a key liaison between the VT tech teams and the established Sharecare team that acquired us. Led back-end development and testing of AskMD mobile app, which was selected by Apple as one of the best new health apps of 2013.Aligned legacy data structures with new product interfaces, synthesizing complex concepts for designers and UX experts.Translated culture, process and priorities between product teams to facilitate rapid, effective collaboration. Show less
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  • Pkc Corporation
    Senior Director For Products
    Pkc Corporation 2008 - Jun 2012
    Burlington, Vermont Area
    I worked more than a decade with PKC Corporation, a small medical software company. Over the years, I was fortunate to serve in a number of different functional areas and hone a variety of skills. Senior leader of all technical teams: IT, Software Development, QA, Product Management, Project Management. Led key product initiatives during pivotal pre-acquisition period.Managed team of 16 and budget of $1.3M. Proposed new web app that eventually fueled the acquisition of… Show more I worked more than a decade with PKC Corporation, a small medical software company. Over the years, I was fortunate to serve in a number of different functional areas and hone a variety of skills. Senior leader of all technical teams: IT, Software Development, QA, Product Management, Project Management. Led key product initiatives during pivotal pre-acquisition period.Managed team of 16 and budget of $1.3M. Proposed new web app that eventually fueled the acquisition of PKC by Sharecare; managed the end-to-end design, development and release of the application.Initiated culture shift to embrace usability and UX; sponsored and conducted usability study.Responsible for API testing, documentation, and implementation support.Tested, documented and supported API. Show less
  • Pkc Corporation
    Senior Director For Services
    Pkc Corporation 2004 - 2008
    Burlington, Vermont Area
    Led the Customer Relations, Project Management, and IT departments.Managed team of 15 and budget of $1M.Led sophisticated healthcare software implementation with new client that eventually became our largest revenue stream.Implemented Microsoft SharePoint as company intranet and drove automation of various business processes. I have a passion for leveraging technology for operational efficiency.Right-sized teams to align with corporate strategy and to meet emerging… Show more Led the Customer Relations, Project Management, and IT departments.Managed team of 15 and budget of $1M.Led sophisticated healthcare software implementation with new client that eventually became our largest revenue stream.Implemented Microsoft SharePoint as company intranet and drove automation of various business processes. I have a passion for leveraging technology for operational efficiency.Right-sized teams to align with corporate strategy and to meet emerging client and technical needs. Show less
  • Pkc Corporation
    Client Services Consultant
    Pkc Corporation Jul 1999 - 2004
    Burlington, Vermont Area
    This was a good transitional role that drew heavily on my formal training as an educator and allowed me to learn PKC software inside and out. I was designing and delivering training for users of PKC software, and providing customer care, including on-site implementation support. I also trained as a technical writer and created an HTML help system for our Windows-based software product.

Jennifer Patterson Skills

Project Management Leadership Product Development Team Leadership Team Building Process Improvement Strategic Planning Software Documentation Management Public Speaking Cross Functional Team Leadership Microsoft Excel Powerpoint Customer Service Sharepoint Microsoft Office Visio Visual Studio Html Business Analysis Strategy Seo Customer Relationship Management Software Development Marketing Agile Methodologies Business Process Improvement Technical Writing Database Administration Online Marketing Product Management Software Design Hubspot Salesforce.com Office 365

Jennifer Patterson Education Details

  • Colorado College
    Colorado College
    Mathematics
    View
  • Champlain College
    Champlain College
    Excellence In Executive Leadership Program
  • Lamoille Union High School
    Lamoille Union High School

Frequently Asked Questions about Jennifer Patterson

What company does Jennifer Patterson work for?

Jennifer Patterson works for Knowledgewave

What is Jennifer Patterson's role at the current company?

Jennifer Patterson's current role is Vice President, Products at KnowledgeWave.

What is Jennifer Patterson's email address?

Jennifer Patterson's email address is jp****@****pkc.com

What is Jennifer Patterson's direct phone number?

Jennifer Patterson's direct phone number is +180286*****

What schools did Jennifer Patterson attend?

Jennifer Patterson attended Colorado College, Champlain College, Lamoille Union High School.

What skills is Jennifer Patterson known for?

Jennifer Patterson has skills like Project Management, Leadership, Product Development, Team Leadership, Team Building, Process Improvement, Strategic Planning, Software Documentation, Management, Public Speaking, Cross Functional Team Leadership, Microsoft Excel.

Who are Jennifer Patterson's colleagues?

Jennifer Patterson's colleagues are Jonathan Hood, Roderick J. Owens, Dave Dec, Chris Jarvis, David Thibault, Mia Cooper, Mark Rickner.

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