Jennifer Ferguson Email & Phone Number

Kirkwood, Pennsylvania, United States

• Inspect and pack glasswork orders for customers and students
• Prepare and ship online Etsy orders
• Train staff and volunteers to organize, inspect, and fulfil orders
• Additional duties include: Coldworking and assisting the owner with various projects, etc.

King Of Prussia, Pennsylvania, United States

• Organized a document control room to maintain confidentiality
• Learned how to write SOP (Standard Operating Procedure) and WI (Work Instruction) documents
• Wrote quality assurance event notifications for nonconformances to ensure product quality alignment
• Created a batch record checklist for quality assurance procedures
• Created an Excel spreadsheet to track GDP (Good Documentation Practices) and GMP (Good Manufacturing Practices)
• Reviewed logbooks and forms for mistakes to comply with GMP Regulations

Malvern, Pennsylvania, United States

• Assist with the facilitation of work instruction and SOP trainings in group settings
• Verify, organize, and stage products for various uses, (i.e., production, distribution, and destruction)
• Independently managed the entire destruction process for the warehouse and production
• Map and rearrange warehouse and fridge for individualized distribution
• Oversee employee productivity to provide support and ensure steady workflow

Malvern, Pennsylvania, United States

• Monitor and organize the storage of clinical trial inventory and track within CSM’s inventory system
• Re-box GMP warehouse for distribution (March 2023-August 2023)
• Re-box materials for GVP warehouse (November 2022-December 2022)
• Oversee inventory cycle counts to prioritize accuracy and ensure high quality products
• Utilize problem solving skills to fix inventory discrepancies and process quality events as needed
• Fulfil requests, including but not limited to DEA controlled substances, ambient, and temperature regulated products, for both production and distribution in a timely manner to maintain client satisfaction

Philadelphia, Pennsylvania, United States

• Continued working with Dr. after Moore Eye Institute see job responsibilities below

Exton, Pennsylvania, United States

• Provided career support and encouragement to diverse populations through the training and employment process
• Created and facilitated workshops based on individual and group needs, this included but was not limited to resumes and cover letters
• Managed a case load of up to 35, which included managing attendance and individual case notes
• Met with clients one-on-one to discuss progress and perform various assessments, as needed, to distinguish baseline needs
• Collaborated with Case Managers to provide referrals to community and county resources
• Oversaw the interviewing and screening of participants within the Work Ready Program

Downingtown

• Managed 8+ staff members/managers for 5-6 classrooms of 50+ students, maintained daily staff schedule for classroom ratios and breaks
• Prepared meeting notes, ran monthly staff meetings, created daily staff schedule, parent communication, medication supply management
• Trained staff to ensure adherence to required job descriptions, employee handbook, and Department of Human Services (DHS) state regulations and health & safety protocols
• Oversaw employee manual updates, staff & student file maintenance, new employee paperwork and trainings, and staff issues/concerns and written & verbal warnings were given as needed.
• Maintained student files, which included health assessments, emergency contacts, parent agreements, and child service, behavior, and accident reports
• Followed DHS required Director regulations and implemented full walk through inspections with prepared rooms checking for safety hazards

Springfield-main Office, Various Office Locations

• Created inventory tracking system for medical supplies in two satellite offices including stock control, quality control
• Worked with Office management and vendors to reduce cost and ensure that orders were placed when inventory levels hit certain threshold and that orders were received on time
• Created inspection protocol for OSHA using MS Excel
• Providing excellent patient services throughout patients visit: Scribing for Specialists using
• Electronic Medical Records, assisting with minor office procedures and providing various testing on patients
• Administrative duties-scheduling, triaging calls, insurance verification, records management

Bryn Mawr, PA

• Responsible for taking patient history and providing accurate data entry/testing prior to their visit
• Scribing in room for doctors using Electronic Medical Records during patient exams to ensure patient needs are satisfied while producing effective time management
• Administrative duties triaging calls, maintaining patient records and privacy with electronic medical records

Berwyn, PA

• Providing educational instruction to special needs students in the classroom using lesson plans focusing/targeting various skills, collected behavioral data
• Assist with teaching plans, creating clinical & academic review documents on time for review meetings
• Effectively communicating with teachers and various departments within the school
• Assisting students in their home and transporting them to school as well as community outings
• Mentor providing supportive environment for new employees while adhering to company procedures