Jennifer Hart Email & Phone Number

I provided second line business support and lead problem solving and implementation efforts for customer issues by working with technology, business partners, and customers on multiple custom software systems. Focused efforts on compliance with current rules and regulations.

I worked with end users, developers, and testers to resolve production issues with minimal impact to the production environment. Worked with users and developers to design and document new functionality to a loan origination system. Analyzed all issues reported by users and testers to confirm an issue existed, prioritized the severity of the issue, and.

I led a team of developers that designed, built, and maintained correspondent mortgage systems. I was a project lead for an enterprise-wide mortgage processing solution capable of supporting 200 concurrent end users. My tasks included facilitating business requirement definition; conducting presentations to IT and non-technical staff; distributing.

I worked with origination and loan servicing departments to design and build systems and processes to interact with two package software systems. I managed individuals who created financial reports and ran daily processes. Implemented and tested all application package software upgrades. Modified in-house applications and reports to reflect changes to.

Provided professional expertise in the design, construction, and implementation of customized system and software solutions. Performed coding and implementation support on the current systems. Performed requirements definition, business analysis, functional specifications, and cost estimates for application re-design. Additional tasks included query.

Worked with clients to define their product specifications and develop systems according to specifications. Traveled extensively.