Jennifer Rizk, Csm, Cnpr Email & Phone Number

Washington D.C. Metro Area

Arlington, Virginia

o Accounts include Dayquil, Nyquil, Sinex, Prilosec, Pepto-Bismolo Suggest and implement paid search strategy across brands to drive awareness, conversions, traffic, and saleso Manage client search budgets and resources of $10M+o Analyzed and provide reporting on program KPI’s – identifying opportunities for growth and improving efficiencyo Provide regular reporting (daily, weekly, monthly) on campaign performanceo Execute trend analysis, monitoring and competitive benchmarkingo Responsible for all Ad Copy recommendations based on performance, new keyword suggestions, and Ad Groups

Ashburn, Va

o Client profiles include Amazon, Zola, MMP Living, Wal-Mart, Rue La La, and company websiteo Play a key role in partnering with and defining the strategic plan for the key customers to achieve the defined growth targets with the larger Amazon teamo Serve as a customer point of contact for marketing, supply, delivery and logistics issues, and take action to resolve issues as quickly as possibleo Interact with internal and external customers on launch timing and volumes for new productso Optimize web content to increase traffic and improve search engine optimization (SEO)o Assist in identifying strategic new business opportunities, including new channels of distribution, new customer opportunities, new products, and new product ranges

Greater Pittsburgh Area

Digital Marketing Coordinator (August 2016-July 2017) Manage Aerie Brand Digital Marketing strategyo Oversee timelines and budgets for email, video, website, and digital advertising o Work with Site Merchant Team to develop better online customer experienceo Work with Creative and Social Teams to promote social campaigns o Act as a subject matter expert to other marketing teams and other marketing departments

Greater Pittsburgh Area

o Revamp how information is communicated and streamlined from vendor o Won High Five Award in 2013 and 2015 for exemplifying passion and teamworko Reduce company’s cost by 20% by ensuring tickets and labels were requested through inventory control o Provide continuous training to new hires on systems and processes

o Responsible for setting up equipment at photoshoot locationo Photograph candid shots for the entire event

Greater Pittsburgh Area

o Preferred contact for high-level profile clients and investment managers by providing professional relationship management supporto Ensure completion of all transaction processing, such as: global and domestic trades, derivatives, foreign exchanges, currency movements, wire transfers, as well as client casho Research and resolve trading and account issues by coordinating team resources for timely mitigation and correctiono invested/divested cash balances monitored overdrafts and idle U.S. and non-U.S. balances and fail resolutiono Acted as liaison for other areas such as corporate actions, income collections, and settlements by responding to inquiries received via telephone, email, inter-departmental tracking, or spreadsheet

o Examine and execute client and internal instructions o Service clients by turning in their bonds for payment, collecting the payment for called bonds, and allocating payments to holders of said bond o Perform regularly scheduled maintenance and transactions processing o Ensure the overall quality and timeliness of work processed o Adhere to all regulatory, bank, and department policies and procedures o Responsible for the resolution of issues and related inquiries within established time frames o Maintain daily communication with portfolio managers, and operational personnel

o Researched securities and submitted findings to Closely Held Committee and client officers o Contacted companies for financial information on securities new to the unito Requested information for confidential company fields on a timely basis for over 140 closely-held interests o Updated company financial review sheets with current financial data o Reviewed closely-held minor asset codes monthly (for newly-created cusip numbers added within that month) and quarterly o Contacted client officers to determine The Bank of New York Mellon’s investment responsibility for securities that are currently not on the Unit’s records for annual review o Advised income Collections on processing income distribution for closely-held interests o Responded to client officer’s inquiries and maintained the unit’s internal database of distributions, proxies, tender offer, and tax (K-1’s 1099’s) information received o Reviewed closely-held proxies and advice Proxy Unit on processing o Maintained the unit’s confidential company files

•Thrived within a busy, high volume environment requiring the ability to prioritize and provide exceptional customer service•Served as a commissioned sales representative with weekly sales of over $4500, achieved by developing and maintaining strong customer rapport, identifying opportunities, and selling products from inventory •Attracted and retained loyal clients by building reputation of integrity, knowledge, and accountability•Maintained hourly sales and productivity standards

Greater Pittsburgh Area

•Assisted floor manager with visual marketing of sales floor and designed floor layouts for promotional events •Conducted inventory of merchandise throughout the store as necessary•Participated in store markdowns of merchandise •Assisted other Macys’ employees in various departments with customer purchases/returns, as well as with the maintenance of department floor appearance •Stocked shelves of stock room with new merchandise as necessary•Greeted customers and answered inquiries regarding store merchandise•Met sales goals quarterly, which relied on effectively providing great customer satisfaction •Managed store inventory and kept track of inventory levels by using barcode scanners

Bachelor Of Administration, Marketing

Activities and Societies: Penn State Multicultural Business Society Penn State Red Cross Volunteer American Eagle 2014 Fashion Show.

Health Policy & Administration