Jennifer Lindstrom Email & Phone Number

Baltimore, Md

Manage Student Information System and data integrity across all tools. Provide and analyze data including but not limited to enrollment numbers, test scores, and geographical information in support of the Catholic Schools of Baltimore. Work closely with all levels of leadership and administration within the Department of Schools as well as principals, technology coordinators, and everyone in between.• Support Diocese using PowerSchool as the Diocesan PowerSchool Administrator. Duties include overseeing 3 regional PowerSchool administrators and serving as point of contact for all school based local administrators. Manage SIS from Start of Year to End of Year rollover. Create and manage all professional development and data integration for PowerSchool. Create and design all reports to include report cards, interim reports, attendance reports, and more using MBA reporting. • Lead and manage Diocesan-wide standardized testing (NWEA MAP), including reporting and liaison responsibilities. Was primary lead for Diocesan-wide Scantron roll-out and historically served in this role for the IOWA and Scantron assessments as well. Duties include roster manual roster management and score uploading to SIS. • Lead, identify, and manage all NWEA MAP performance goals for each school and the Diocese and training initiatives to include Professional Development for leaders across the diocese. • Responsible for all enrollment reporting and projections across the Diocese including all National reporting requirements. Maintain all historical enrollment and data reporting for the Archdiocese. • Implemented and manage a Diocesan-wide data collection initiative to support Title Funding and Reporting. Regularly assist in report completion for distribution to Title Local Educational Agents. • Create and maintain Google Sites for several efforts.• Create maps showing enrollment trends, history, growth, demographics, and more using ArcGIS.

Baltimore, Md

Lead a team of 8 fulltime staff responsible for managing and maintaining Ellucian Banner CAPP, degree audit set up and updates, student records, graduation, registration, KAMs, and Learning agreements.• Technical Ellucian Banner expert in the build and modifications of system requirements in respect to organizational goals.• Redesigned all undergraduate degree audits to better serve students and meet new academic requirements.• Facilitate communication and collaboration cross-functionally across academic and operational units including enrollment, admissions, academic advising, financial aid, and IT.• Ensure that academic policies are accurately translated into technology.• Support multiple Colleges and Universities across the Laureate network.• Manage the registrar activities involved with Walden's Academic residency programs.• Resolve escalated student issues/problems pertaining to CAPP, degree audits, program changes, registration, and student records. • Registrar Lead for innovative transfer of credit project to be launched in Fall of 2014.• Launched and coordinated Quality Assurance and Quality Control for the Office of the Registrar.

Columbia, Md

Worked at a regional level to assist in the coordination of operational procedures and effectiveness. • Used strategic planning to manage classroom utilization at over 20+ locations and a myriad of programs.• Increased class size through planning and creative calendaring of course sequences, which decreased operational costs and streamlined student scheduling. • Collaborated with enrollment, academic affairs, and student services to determine program and course sequencing and availability.• Collaborated with campus leadership to plan academic year programmatic offerings and determine programmatic expansion needs. • Created and implemented a quality assurance and campus evaluation system to ensure all campus and learning center locations were running up to company standards.• Assisted in facilities management through coordination of campus projects, coordinating campus real estate projects, including facilitation of meetings, assisting in cost analysis, and being a liaison between campus/region/corporate.

Team lead accountable for Northeast Regional student advisement, program management, and successfully assisting students in reaching the ultimate goal of graduation. Advocate and university liaison for undergraduate and graduate students; communicated student needs / concerns to the university.• Consistently exceeded retention and re-entry goals assisting to increase revenue for campuses.• Collaborated with bursar and financial aid teams to individually manage and advise a team of 400 students. • Assisted students in scheduling courses, overcoming obstacles, and becoming successful students and graduates by building and maintaining effective relationships with a wide variety of students.• Increased profitability by providing excellent customer service; resolved students’ academic and administrative frustrations; helped students with career planning; counseled students on successful academic achievement. • Identified need for and led training initiatives across multiple departments to assist in employee retention, communications, and ultimately to offer better services and opportunities to all students.

Contacted prospective applicants for admission and recruit prospective students. Built effective relationships with prospective students, maintained multiple databases, and achieved a high volume of daily contacts. Ensured adequate student enrollment, guaranteed satisfactory submission of all Title IV paperwork, and a positive representation of the University.

Contacted prospective applicants for admission and recruited prospective students. Achieved a high volume of daily calls, maintained databases, and built effective relationships with prospective students. Ensured adequate student enrollment and a positive representation of the program.

Worked to develop a new curriculum, wrote monthly/weekly lesson plans, created and implemented fun and original hands-on activities. Calculated grades, wrote weekly progress reports, and created original classroom documents. Created and maintained cumulative files for each student, developed and implemented test preparation, and served as a mentor to many students.