Jenn Sutton Email & Phone Number

California, United States

• Lead day-to-day management of domestic & international affiliate accounts: client communication, troubleshoot technical issues, maintain affiliate compliance, monitor for fraud, & resolve escalations
• Conduct daily analysis of publisher performance metrics to recognize revenue opportunities and provide data-driven campaign optimizations
• Analyze publisher data and create projection models to implement effective promotional strategies and grow existing partnerships
• Oversee affiliate on-boarding process, including prospecting, recruiting, and activating new affiliates

• Managed a diverse portfolio of clients across finance, sweeps, retail, beauty/wellness, and travel verticals
• Conducted daily analysis of client data to meet client KPIs and discover revenue growth opportunities
• Developed new advertising strategies, created new CPV and CPC ad campaigns, and managed campaign set-up & keyword list generation
• Cultivated and maintained strong internal and external relationships to ensure seamless on-boarding and ongoing communication

• Managed portfolio of top GMV accounts in the home design space, analyzing data performance metrics to identify areas of consumer opportunity, revenue growth, and client satisfaction
• Responsible for negotiating & managing e-commerce, third-party sellers, across North America
• Worked closely with data team to optimize product listings and ensure data accuracy to improve overall user experience
• Designated as go-to Accounts Management expert across e-commerce & customer success teams, to turn-around escalated clients and create win-win situations
• Top performer consistently exceeding quarterly objectives by 25%

Orange County, California Area

• Managed sales process (phone, internet, and in-person) to exceed sales close rates
• Trained and mentor new associates on selling techniques, company operations, and corporate policy
• Partnered with renewal team to increase retention rates

Orange County, California Area

• Lead initial training and brand immersion program for International employees from Ukraine, Taiwan, India, Japan, South Korea, and Panama; program included sales strategies, visual marketing, and brand standards
• Managed a team of 12 associates; responsibilities spanned sales training, HR compliance, and corrective coaching
• Developed viral marketing strategy that resulted in increased overall sales units by 15% year-over-year

Southern California

• Successfully managed 26 member staff as youngest special events manager, with 0% turnover rate
• Effectively trained various management/staff throughout Southern California re: product knowledge and operations
• Assisted district manager in standardizing district standards by overseeing company operations in individual stores
• Took active role in brand promotions at company-hosted special events in Southern California