AeroLeads people directory · profile

Jennifer Mackay Email & Phone Number

VP GWAM Contact Centres and Customer Success at Manulife Investment Management
Location: Halifax, Nova Scotia, Canada 12 work roles 1 school
LinkedIn matched
✓ Verified July 2026 3 data sources Profile completeness 86%

Contact Signals

LinkedIn Profile matched
3 free lookups remaining · No credit card
Current company
Manulife Investment Management
Role
VP GWAM Contact Centres and Customer Success
Location
Halifax, Nova Scotia, Canada
Company size
1788 employees

Who is Jennifer Mackay? Overview

A concise factual answer block for searchers comparing this professional profile.

Quick answer

Jennifer Mackay is listed as VP GWAM Contact Centres and Customer Success at Manulife Investment Management, a with 1788 employees, based in Halifax, Nova Scotia, Canada. AeroLeads shows a matched LinkedIn profile for Jennifer Mackay.

Jennifer Mackay previously worked as Vice President, Global Wealth and Asset Management Contact Centres at Manulife and AVP North American Contact Centres, Retirement Services at Manulife. Jennifer Mackay holds Ba, English/Anthropology from York University.

Company email context

Email format at Manulife Investment Management

This section adds company-level context without repeating Jennifer Mackay's masked contact details.

Manulife Investment Management

Review company-level records connected to Jennifer Mackay before choosing the right outreach path.

View email format View company profile Management contacts
Profile bio

About Jennifer Mackay

Senior people and process leader with proven expertise in BPO/HRO and contact centres with employee engagement and client experience as core strengths. Experienced business development professional skilled in Service Delivery, Workforce Management, Customer Support, Operations Management, Call Center Development, Customer Relationship Management (CRM), Employee Engagement and development.

Current workplace

Jennifer Mackay's current company

Company context helps verify the profile and gives searchers a useful next step.

Manulife Investment Management
Manulife Investment Management
VP GWAM Contact Centres and Customer Success
Halifax Regional Municipality, NS, CA
Website
manulifeim.com
Employees
1788
AeroLeads page
Company profile
View company profile Email format
12 roles · 38 years

Jennifer Mackay work experience

A career timeline built from the work history available for this profile.

Vice President, Global Wealth And Asset Management Contact Centres

Manulife

Halifax, Nova Scotia, Canada

Mar 2022 - Jun 2024

Avp North American Contact Centres, Retirement Services

Manulife

Halifax, Nova Scotia, Canada

Jul 2020 - Mar 2022

Director, Client Services - Cos Sbs And Co-Site Leader

Adp

Dartmouth, Nova Scotia, Canada

Mar 2019 - Jun 2020

Director, Client Services -Small And Medium Business

Adp

Dartmouth, Nova Scotia

Feb 2013 - Jan 2019

Director, Site Operations

Upsource Canada Inc.

North Sydney, Ns

Jun 2010 - Feb 2013

Director, Contact Centre Operations

Davis + Henderson

Ottawa, Canada Area

May 2003 - Jun 2010

General Manager - Outbound Operations

Rmh Teleservices
Sep 2001 - Jun 2003

Offshore Management Consultant - Trinidad, W.I.

Connectone/Omega Direct
May 2000 - Sep 2001
Team & coworkers

Colleagues at Manulife Investment Management

Other employees you can reach at manulifeim.com. View company contacts for 1788 employees →

HS Haley Smith Haley Smith Colleague at Manulife Investment ManagementOshawa, Ontario, Canada View → EB Emma Burke Emma Burke Colleague at Manulife Investment ManagementLoughton, England, United Kingdom View → VS Victor Shiu Victor Shiu Colleague at Manulife Investment ManagementCalgary, Alberta, Canada View → MI Michael Ian Tejada, Cma, Crfa Michael Ian Tejada, Cma, Crfa Colleague at Manulife Investment ManagementMetro Manila, National Capital Region, Philippines View → VV Vladimir Van Themsche, M. Sc. Vladimir Van Themsche, M. Sc. Colleague at Manulife Investment ManagementCanada View → DN Dylan Ngai Dylan Ngai Colleague at Manulife Investment ManagementHong Kong, Hong Kong Sar View → DS David S. David S. Colleague at Manulife Investment ManagementToronto, Ontario, Canada View → CN Clovis Ngango Clovis Ngango Colleague at Manulife Investment ManagementGreater Montreal Metropolitan Area, Canada View → JC Joanne Chan Joanne Chan Colleague at Manulife Investment ManagementHong Kong, Hong Kong Sar View → CC Chris Chapman, Cfa Chris Chapman, Cfa Colleague at Manulife Investment ManagementUnited States View →
1 education record

Jennifer Mackay education

FAQ

Frequently asked questions about Jennifer Mackay

Quick answers generated from the profile data available on this page.

What company does Jennifer Mackay work for?

Jennifer Mackay works for Manulife Investment Management.

What is Jennifer Mackay's role at Manulife Investment Management?

Jennifer Mackay is listed as VP GWAM Contact Centres and Customer Success at Manulife Investment Management.

Where is Jennifer Mackay based?

Jennifer Mackay is based in Halifax, Nova Scotia, Canada while working with Manulife Investment Management.

What companies has Jennifer Mackay worked for?

Jennifer Mackay has worked for Manulife Investment Management, Manulife, Adp, Upsource Canada Inc., and Davis + Henderson.

Who are Jennifer Mackay's colleagues at Manulife Investment Management?

Jennifer Mackay's colleagues at Manulife Investment Management include Haley Smith, Emma Burke, Victor Shiu, Michael Ian Tejada, Cma, Crfa, and Vladimir Van Themsche, M. Sc..

How can I contact Jennifer Mackay?

You can use AeroLeads to view verified contact signals for Jennifer Mackay at Manulife Investment Management, including work email, phone, and LinkedIn data when available.

What schools did Jennifer Mackay attend?

Jennifer Mackay holds Ba, English/Anthropology from York University.

Find 750M verified contacts

Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.

People with similar names

Check these profiles if this is not the Jennifer Mackay you were looking for.

Jennifer MacKay
Jennifer MacKay
Senior Improvement Advisor At Atb Financial
Lethbridge, Ab
1 email domain
Jennifer Mackay
Jennifer Mackay
Svp Business Operations, Energy & Power (Canada ) At Marsh Canada Limited
Calgary, Ab
3 email domains
View similar profiles