Jennifer Klein Email & Phone Number

Houston, Tx

Providing patients with individual, focused, and empathic care to educate them and their families on how to use specialized medical equipment in-home to treat their medical conditions.

Katy, Texas, United States

Conduct focused and motivating training to clients in a group setting for high intensity interval training (HIIT) classes. Offer focused training/coaching to groups and individuals to ensure proper execution of exercises and ensure clients are meeting the nutritional and physical fitness aspects to achieve their goals.

Houston, Texas

Developed a new program/division of the overall department to maximize productivity within the department. Proven ability to create efficient processes, monitor metrics, and establish effective training and communication methods throughout the department. Lead a team of adjusters through the daily tasks of writing claims, negotiating repairs, completing administrative tasks, and providing excellent customer service. Provide coaching in technical areas to provide adjusters with a better… Show more Developed a new program/division of the overall department to maximize productivity within the department. Proven ability to create efficient processes, monitor metrics, and establish effective training and communication methods throughout the department. Lead a team of adjusters through the daily tasks of writing claims, negotiating repairs, completing administrative tasks, and providing excellent customer service. Provide coaching in technical areas to provide adjusters with a better understanding of structural and mechanical functions. Hold weekly meetings to review numbers and progress. Provide virtual and in-person coaching, training, and support. Review performance results with adjusters, higher levels of management, and associated partner body shops and vendors, providing feedback and coaching to ensure goals are met. Review files and assist adjusters to identify areas of concern and possible unethical and/or fraudulent activity. Assist with investigative procedures into potentially fraudulent activity to reduce over payments and refer activity to appropriate departments to take action. Have worked in the Houston and Phoenix markets in auto damage. Show less

Newport News, Va

Assisted customers with their financial transactions, answer questions they had, and offer opportunities to better their financial lives. Maintained balancing and cash handling expectations along with customer service standards. Assisted the management team with operational tasks to ensure the financial center ran smoothly and the team met their goals. During employment received a “Top Performer” award for the market, an “Excellent” scoring on all banking center audits, took the initiative to… Show more Assisted customers with their financial transactions, answer questions they had, and offer opportunities to better their financial lives. Maintained balancing and cash handling expectations along with customer service standards. Assisted the management team with operational tasks to ensure the financial center ran smoothly and the team met their goals. During employment received a “Top Performer” award for the market, an “Excellent” scoring on all banking center audits, took the initiative to organize four Financial Centers to enhance operational functionality, and maintained a ranking in the top 20 tellers within the market. Show less

Las Vegas, Nv & Newport News, Va

Assisted customer with their dining needs while maintaining a high level of customer service. Trained new hires to ensure he or she would provide customers with high quality customer service. Collaborated with the management team to ensure enforcement of quality standards throughout the restaurant. Maintained a strong relationship with regular customers. Achieved one of the highest sales averages among serving staff.

Roseville, Ca

Assisted customers to ensure absolute satisfaction with the company’s product and services. Ensured that all health and safety procedures were followed throughout the day and assisted in training new associates. Maintained a successful relationship with customers. Aided in the achievement of continuously passing health inspections. Assisted with meeting seasonal and promotional sales goals.

Roseville, Ca

Led a team of 5-15 associates in an underachieving studio to meeting and exceeding expectations for the duration as manager. Also, ensured that customers received the highest level of customer service and satisfaction throughout their visits. Created and initiated a successful new training system for new associates. Maintained a green status of compliance 100% of my employment with the company. Maintained excellent operational standards and organization in the studio. Initiated cross-promotions… Show more Led a team of 5-15 associates in an underachieving studio to meeting and exceeding expectations for the duration as manager. Also, ensured that customers received the highest level of customer service and satisfaction throughout their visits. Created and initiated a successful new training system for new associates. Maintained a green status of compliance 100% of my employment with the company. Maintained excellent operational standards and organization in the studio. Initiated cross-promotions to increase sales during slower periods. Show less

Executive Management And Leadership

National Security And Intelligence Studies

Continuing Education, Business

Activities and Societies: Finance Accounting I Accounting II

Continuing Education, Business

Activities and Societies: Micro Economics Leadership Theory Business Ethics

Bachelor'S Of Science, Psychology