Jenn Sooley Email & Phone Number

Kitchener, ON, CA

Vancouver, British Columbia, Canada

In my new role, I provide leadership to a large cross-functional localization team (Program Managers, Project Managers, Localization Engineers, and Quality Assurance Leads) to serve a blue chip client. I set our strategic operational roadmap and manage both internal and external stakeholders.

Vancouver, British Columbia, Canada

• Oversee end-to-end channel retail marketing localization for blue chip client
• Drive continuous process improvement and development; collaborate to create efficiencies across programs
• Performance management and coaching for a remote team of localization experts: engineers, PMs, QA leads, and Process Improvement Manager
• Lead initiatives to refine processes for creating glossaries, taglines, and style guides to ensure quality and consistency across all PMO programs.

• Both people leadership and technical skill meet to help assess and structure the correct combination of people, technology, and processes to consistently achieve or exceed organizational goals.
• Empower and mentor employees to achieve and grow within their roles by providing (and seeking) feedback and ensuring that accountabilities are clear and supported
• Integrity is a core value; hold self and others accountable to do what what's right, not what's easy
• Release human potential and maximize operational efficiency through the development of intentional career growth and succession plans
• Plan and direct activities related to the implementation of processes, software, technologies and third-party solutions to enhance the business capabilities of the organization
• Confer with end-users, clients, production team, and senior management to define requirements for complex systems and application/service deployment

• Responsible for vendor management, scheduling, QA initiatives, as well as management of key accounts. Operations SME that advises on organizational strategy. Highlights include:
• End-to-end management of complex projects; lead project manager authorized to work on controlled goods/ITAR projects
• Ability to listen to hear the need allows for client recommendations that amplify outcomes
• Highly-regarded for ability to foresee and work around problems before they happen
• People leader who mentors and inspires to help others release potential and achieve results
• Continually ideate and execute solutions that save clients money

I planned and controlled projects to exceed our clients' expectations. As a member of Accu's administrative team, I suggested continuous improvement initiatives and designed implementation strategies for new processes.

I managed all translation projects for headquarters and consulted on projects for North American divisions of a large automation company. This work included sourcing and managing translation suppliers, including fee negotiation, and ensuring that deadlines and budgets were met. To ensure that translated documents met our high standards, I liaised with.

Responsible for translating English Operations and Maintenance manuals and localizing user interfaces for automation systems into Spanish. Additionally, I translated customer specifications, quotations, contracts, business correspondence, insurance policies and marketing projects (EN - ES, FR, ES - EN language pairs). During my employment at ATS I.

Small Business Certificate

Honours B.A., French And Spanish Language And Literature

Graduated with high distinction Alumni Gold Medallist, Spanish