Instructional Design SME• Function as an internal Instructional Design SME, providing internal support, consulting, and mentoring as needed.• Spearhead our internal L&D Expertise Upskilling program, managing all phases from needs assessment to evaluation. • Assist with AI innovation across the company including the cross-functional development of AI-powered learning experiences. • Champion AI best practices to improve overall efficiency and effectiveness with noteable applications including thought partnership, course design, image and assessment generation, copy editing, data analysis, and learner analysis.Learning Experience Design• Handle the end-to-end development of a variety learning deliverables for clients across a variety of industries. Deliverables include: Articulate Rise eLearning modules, video and Articulate Storyline storyboards, virtual and live instructor-led training, learning games, participant and facilitator guides, and job aids. • Collaborate with clients, stakeholders, freelancers, subject matter experts (SMEs), internal project teams, and developers to ensure project alignment, content accuracy, and timely delivery. • Support the internal review and QA process for client projects, ensuring each deliverable functions as intended, is free of errors, and meets the company's overall quality standards.

Co-created a hybrid personal effectiveness course for fitness and nutrition customers:• Partnered with company owner (SME) to assess customer needs, ensure accuracy and brand alignment, brainstorm design solutions, evaluate existing content, select a learning management system (LMS), map course goals, learning objectives, and instructional strategies, develop all course activities and content, and devised an assessment and course evaluation strategy. • Developed 25+ content assets including video, animations, audio, interactive text, graphics, assignments, discussions, participant guides, instructor guides, and assessments. • Organized and optimized 50+ content assets within the learning management system including maintenance of course content, troubleshooting, quality assurance, and course deployment.

Served on the leadership team evaluating UMass Boston's Fulbright-Hayes program, managing a 10-person project team responsible for performing the analysis and generating recommendations to improve learner satisfaction.

Devised compact, affordable, user-friendly equipment for a life-size foosball game that increased learner in-class active movement time by 50%.

Acted as primary point of contact between 7 Physical Education department staff members, school leadership, and district personnel.

Developed and delivered instructor-led courses for 600+ learners with a 99% rate of success..

Managed the JV team with a 50% increase in overall wins over four seasons.

Developed and delivered instructor-led courses for 700+ learners with a 100% rate of success.