Jenny Fields Email & Phone Number

• Assisted with the development of Owner’s Information for a start-up company due to contract transfer by offering suggestions for new processes, and troubleshooting new programs like Adobe FrameMaker, Adobe Experience.
• Researched, developed, and maintained a variety of content for all Stellantis vehicles, including safety features, electrical systems, and all interior features, while collaborating with engineers to ensure information.
• Developed training documentation for new authors on proper DITA XML usage and the utilization of the Adobe FrameMaker authoring system
• Led a team of authors through the development process for each publication through proper training of new equity, addressing engineering requests and concerns, and ensuring all deadlines were met

Clinton Township, MI

• Researched, developed, and edited Owner’s Information for Fiat Chrysler Automobiles, totaling 80-150 deliverables each month
• Developed a more comprehensive process and report for vehicle validations for both pre-production and production vehicles to ensure that consumers are provided with the most accurate and up-to-date information possible
• Assisted with the creation and development of the first Essential Information Guide to support In-Vehicle Help development for 10 vehicles beginning in the 2018 model year
• Assisted with the development of a new, more thorough, training program for new authors to contribute to the increase in overall quality of Owner’s Information that is delivered to Fiat Chrysler Automobiles