- Primary contact person responsible for customer service to internal and external partners and otherstakeholders, including Mission staff and contractors where USAID has presence.- Management of OfficeDirector's calendar.- Assisted office members during peak periods by performing in a manner that promotes harmony andproblem – solving, thereby increasing overall efficiency of the team.- Facilitated the incoming worldwidepersonnel with check-in procedures and departing personnel with check- out procedures.- Travel arrangements.- Conference rooms logistics

- Successfully provided customer service/Administrative assistance for Diplomats.- First point of contact for the Deputy Mission Director by managing his calendar, receiving and placing phone calls and e-mails, coordinating travel arrangements and armored vehicles, setting up meetings with USAID Directors, Host- Government, Implementing Partners, Non-Governmental Organizations.- Responsible for all the administrative procedures of the Front Office ensuring that were performed effectively and smoothly including conference room bookings, travel arrangements, typing a variety of correspondence.- Controlled the correspondence and files maintaining the strictest confidentiality.

Selection and Recruitment of personnelSocial security affiliationsElaboration and payment of payrollElaboration and payment of social securityDefinition of department processes for ISO 9001:2008 quality certificationElaboration and implementation of welfare programsImplementation of occupational risk prevention programs

Analysis of expenses variations (P&L)Preparation of Actuals (B.S)Monthly financial reportingPreparation and presentation of monthly financial meetingsReview and adjustment of project’s expensesMonitoring and control of CostsApproval of purchase orders

Administrative assistant of Carrefour service stationsSupply trackingSuppliers tracking payments