Jenny Houston Email and Phone Number

• Development and strategic oversight of Anglicare’s Dementia and Mental Health strategy including Residential Care• Dementia Behavioural reviews with development of enabling, positive support plans • Development of an innovative COVID-19 Dementia Strategy, including developing a Non-Pharmacological Person Centred tool to assist/support care staff in operationalising Person Centred Care• introduction of the Tovertafel dementia gaming to reduce social isolation during COVID-19.•… Show more • Development and strategic oversight of Anglicare’s Dementia and Mental Health strategy including Residential Care• Dementia Behavioural reviews with development of enabling, positive support plans • Development of an innovative COVID-19 Dementia Strategy, including developing a Non-Pharmacological Person Centred tool to assist/support care staff in operationalising Person Centred Care• introduction of the Tovertafel dementia gaming to reduce social isolation during COVID-19.• Dementia friendly environmental surveys with improvement opportunities to guide refurbishments and new builds• Input into Anglicare's new builds with the updated Dementia Environmental Design Guidelines developed by Dementia Training Australia and Wollongong University.• Review of the Dementia education practices increasing micro-learning, experiential and relational learning to facilitate knowledge transfer. This included completing the Teepa Snow, Positive Approach to Care Accreditation to incorporate this into the educational philosophy.• Montessori for dementia advocate Show less

• Strategic oversight of Uniting NSW/ACT Dementia strategy including supporting the new model of care “The Household model”, Residential and Home Care• Developed key Dementia resources such as a Dementia Framework / strategy to assist Staff and families, the Key 6 Dementia Pilot (and subsequent program) to support Nurses learning especially new grads, to increase dementia management capability. • Reviewed the Uniting Building Design Guide in line with the updated Dementia Environmental… Show more • Strategic oversight of Uniting NSW/ACT Dementia strategy including supporting the new model of care “The Household model”, Residential and Home Care• Developed key Dementia resources such as a Dementia Framework / strategy to assist Staff and families, the Key 6 Dementia Pilot (and subsequent program) to support Nurses learning especially new grads, to increase dementia management capability. • Reviewed the Uniting Building Design Guide in line with the updated Dementia Environmental Design Guidelines developed by Dementia Training Australia and Wollongong University• Dementia Behavioural reviews with development of enabling, positive support plans• Development of dementia resources including a phone App called “Mosaic” an LGBTIQ initiative as part of the Commonwealth funded Rainbow project• Developed the Model of Care for the Uniting Special Care Dementia Units tender which was selected by the Commonwealth • Organised Positive Approach to Care conference presented by Teepa Snow Show less

• Lead Clinician responsible for clinical guidance and direction in Aged Care, dementia management and disabilities. This included tactical and strategic reviews of the organization to determine the care models, procedures and processes were best practice, such as delivering the Wesley Mission Clinical Governance Framework.• Development of the Home Care Better Practice Manual to support clinical governance and best practice.• Working with the tender team as a Clinical Subject Matter… Show more • Lead Clinician responsible for clinical guidance and direction in Aged Care, dementia management and disabilities. This included tactical and strategic reviews of the organization to determine the care models, procedures and processes were best practice, such as delivering the Wesley Mission Clinical Governance Framework.• Development of the Home Care Better Practice Manual to support clinical governance and best practice.• Working with the tender team as a Clinical Subject Matter Expert regarding Aged Care Tender application’s and presentations e.g. 2015 Aged Care Allocation Round, 2015 Transitional Care Program (TACP) with Sydney Local Health District (SLHD) which we secured. • Development and monitoring of the Wesley Mission and SLHD TACP service model which commenced in October 2016.• Dementia and Disability behavioural reviews with development of enabling, positive support plans Show less

• Defining strategic, local and operational business plans across dementia practice and ARV’s organization. This included leading state/national working groups as well as staff mentoring.• Development of multiple programs that shaped ARV’s dementia practice such as the Step Back program (to reduce staff injury from resident aggression) that was implemented across 9 independent villages• Village Manager leading the facility to a successful Aged Care Accreditation, compliant in all 44… Show more • Defining strategic, local and operational business plans across dementia practice and ARV’s organization. This included leading state/national working groups as well as staff mentoring.• Development of multiple programs that shaped ARV’s dementia practice such as the Step Back program (to reduce staff injury from resident aggression) that was implemented across 9 independent villages• Village Manager leading the facility to a successful Aged Care Accreditation, compliant in all 44 outcomes• Development of a Nurse Practitioner Model of Care (which was reviewed by Canberra University due to its success) including implementation and evaluation of:o Transitional Nurse Practitioner working within a Residential Aged Care setting. o A Dementia Nurse Practitioner working within the Independent Living Units. • As manager of Brightminds Dementia Management and Mental Health consultancy service within ARV delivered educational needs assessments, Dementia Behavioural reviews with development of enabling, positive Support plans, education, coaching and mentoring, implementation, management and sustainability of Dementia and Mental Health change initiatives that build organisational capability in managing residents living with dementia and mental health. This was implemented across 12 Independent Living villages, 16 Residential Aged Care Facilities and across ARV Home Care packages.• Development of the Dementia Church Service Working with the Community Chaplains to develop and implement a local church service that catered specifically to the needs of people living with dementia. This has been achieved in partnership with the ARV Home Care Chaplains and the Chaplain from St Swithens church Turramurra• Responsible for ongoing management of and initiatives for home care registered nurses and physiotherapists. Show less

• Performing a strategic review of operational planning (both state wide and nationally) and development of aged care services through strong change management and education. The key focus of this review was aimed at the identification and management of delirium, dementia and falls. • Identification of future issues and new directions for the service and contributing to the preparation, implementation and evaluation of the multidisciplinary business plan and strategic plan.• Providing… Show more • Performing a strategic review of operational planning (both state wide and nationally) and development of aged care services through strong change management and education. The key focus of this review was aimed at the identification and management of delirium, dementia and falls. • Identification of future issues and new directions for the service and contributing to the preparation, implementation and evaluation of the multidisciplinary business plan and strategic plan.• Providing an expert person centered consultancy practice participating in direct patient care provision across clients, carers, emergency department and ward staff. • Contributing to the development and management of clinical processes such as care maps and developing clinical pathways in Aged Care. Show less

• Responsible for all operational matters working with the Divisional Clinical Director and Northern Beaches Hospitals CEO.• Expansion of the Acute Care of the Elderly (ACE) Model of Care• Implementation of Delirium and Dementia Initiatives• The Integration Project which includes the development of an Aged Care Advisory Committee to assist with planning and improve the transition of patients from hospital to community services and visa versa, introduction of Snapshot Plus (community… Show more • Responsible for all operational matters working with the Divisional Clinical Director and Northern Beaches Hospitals CEO.• Expansion of the Acute Care of the Elderly (ACE) Model of Care• Implementation of Delirium and Dementia Initiatives• The Integration Project which includes the development of an Aged Care Advisory Committee to assist with planning and improve the transition of patients from hospital to community services and visa versa, introduction of Snapshot Plus (community health IT program) into the Emergency Department to assist staff with patients discharge planning. This also included scoping the need for a Rapid Response Aged Care Model of Care with the provision of a number of strategies to select from. Show less

• Leading key projects, including managing a budget of $9 million and ~110 staff.• Project planning, change management and education provider for the surgical collaborative – fractured neck of femur project. This lead to the improvement of patient safety and flow within Hornsby Hospital.• Leading multiple drug trials targeted at dementia / Alzheimer’s relief, including data management• Preparation for organisational accreditation as well as receiving National Carers Respite… Show more • Leading key projects, including managing a budget of $9 million and ~110 staff.• Project planning, change management and education provider for the surgical collaborative – fractured neck of femur project. This lead to the improvement of patient safety and flow within Hornsby Hospital.• Leading multiple drug trials targeted at dementia / Alzheimer’s relief, including data management• Preparation for organisational accreditation as well as receiving National Carers Respite Commonwealth Accreditation for the Dementia Day Centre.• Advising senior leadership team (divisional clinical director, etc.) on operational matters• Delivering the multiple industry leading models of care, such as, Geriatric Rapid Acute Care Evaluation (GRACE) & Sub Acute Fast Track Elderly (SAFTE) Model of Care. Both models were adopted by NSW health and key outcomes included:o GRACE: Average Length of Stay (LOS) for GRACE patients in ED is 7.25 hours compared to 23 hours for patients over 65 years in 2003. Average LOS for patients admitted from nursing homes has reduced from 7 days in April 2005 to 4 days in April 2007. Team advocacy efficiently returns patient back to the Residential Aged Care Facilities (RACFs). Monthly bed days used by nursing home patients has decreased from 536 in November 2005 to 300 bed days in April 2007 which supports the reduction in LOS. This model of care has produced a hybrid service for the Aged care Services in Emergency Team (ASET) and the development of aged care capacity in the Hornsby Emergency Department.o SAFTE Show less

• Leading the implementation of the ‘Acute Care of the Elderly’(ACE) model of care which was selected by the NSW Health Clinical Services Redesign Unit as a preferred acute model of care for elderly patients. It is now available on the ARCHI website and two workshops have been sponsored by NSW Health.• Successfully delivering the ACE project to time & budget, including embedding the project through educational sessions• Incorporation of the Hip Protector Trial in an acute ward… Show more • Leading the implementation of the ‘Acute Care of the Elderly’(ACE) model of care which was selected by the NSW Health Clinical Services Redesign Unit as a preferred acute model of care for elderly patients. It is now available on the ARCHI website and two workshops have been sponsored by NSW Health.• Successfully delivering the ACE project to time & budget, including embedding the project through educational sessions• Incorporation of the Hip Protector Trial in an acute ward environment, including recruiting consumers, obtaining informed consent and collection of data. Show less

• Provided all GPs within the Division the opportunity for education, training and ongoing support in the use of the Enhanced Primary Care (health assessments for patients over 65 years of age including care plans and case conferencing for patients with chronic, complex and palliative care) Medicare item numbers. This extended across community providers and health workers.• Uptake of the EPC item numbers by GPs increased from 13% to 68% while I was working at the Division.

• Developed and tested a needs based model of service delivery for aged patients with chronic and complex needs which was individually and collectively more responsive to the patients assessed needs.• Leading and supporting a Multidisciplinary Team of 45 Care Coordinators (social workers, GPs, occupational therapists, physiotherapists, Home Care Support Officers) to • Preparing care plans that make a difference to patients lives, this includes patient reviews, vendor reviews and… Show more • Developed and tested a needs based model of service delivery for aged patients with chronic and complex needs which was individually and collectively more responsive to the patients assessed needs.• Leading and supporting a Multidisciplinary Team of 45 Care Coordinators (social workers, GPs, occupational therapists, physiotherapists, Home Care Support Officers) to • Preparing care plans that make a difference to patients lives, this includes patient reviews, vendor reviews and continuous monitoring• Developing, organising and providing education, and information programs for service providers, participants and the community Show less