Jenny Pham Email and Phone Number

Provided exemplary customer service, leveraged in-depth technical and product knowledge to drive significant sales growth, and collaborated with cross-functional teams to maintain a premium retail experience.

- Achieve sales targets and surpass previous year's results.- Lead in sales and uphold customer service standards.- Train and develop staff in customer service and sales skills.- Ensure efficient store operations, security, and compliance with company policies.- Maintain effective merchandising and communicate product needs.- Attend meetings and report on sales, staff, and operations as required.p

- Creator of the Store Experience.- Achieve annual sales goals within operating budgets.- Recruit, retain, coach and develop a high performing team.- Leader of strategic business initiatives and operational excellence.- Implement promotional programs and partnership between the store and other brands.- Overseeing pricing and stock control, maximizing profitability.- Dealing with customer queries and complaints.

- Open and close the store, making store sales reports and stock operations. - Drive sales and motivate sales associates, develop and cultivate strong buying relationships with customers.- Resolve issues that may arise, including customer requests, complaints and supply shortages. Authorize payments and return of merchandise. - Training new sales associates, plan and prioritize daily responsibilities according to store tasks.- Top 16 Salesperson within Canada & USA.