Visit Oceanside Conference and Visitors Bureau is the official tourism marketing organization in Oceanside, Calif; promoting travel to the city for both leisure and group visitors. The organization influences about one-third of the $271 million that is generated by visitor spending in Oceanside each year, which supports nearly 3,000 jobs. Visit Oceanside also operates one of the state’s official California Welcome Centers.

• Designed social media presence for Belching Beaver Pub 980, creating content, engaging with consumers, and running social media-based campaigns.• Facilitated all digital and in-person comments, reviews, and customer feedback.• Coordinated all Pub 980 events: negotiating contract and marketing terms, creating graphics, co-branding materials, and managing events.• On-boarded five General Managers, taking on interim GM role during transitions.• Managed daily operations and employees, onboarding new hires, fostering a positive workplace environment, encouraging sales, and maintaining consistent hospitality.• Responsible for all Front of House ordering and inventory maintenance.• Developed promotional branded products as part of the corporate merchandise team.• Organically expanded Instagram community 450+% by diversifying content and focusing on sustained customer loyalty and patronage: averaged 3+ posts and 10+ stories per week in 2020; enhanced story click rate to 15-35%.• Launched Customer Loyalty Program that expanded to 500+ members 11/20 -2/21• Implemented a touchless hospitality system, utilizing digital menus, QR codes, and website design to increase customer resources and streamline team efficiency.

• Assisted director with key management and operations tasks including onboarding, branding design, and development of all exhibits and operations procedures.• Administrator of all organizational purchases; researching products, anticipating needs and maintaining inventory, managing all vendor files and expenses.• Researched, designed, and managed 6+ temporary exhibits per year. Assisted in design, development, and improvement of permanent museum exhibits.• Orchestrated major fundraising Galas and 20+ annual museum events.• Responsible for allocating all corporate in-kind donations and obtaining contributions and sponsorships for fundraising events.• Prepared monthly operations and admissions board reports covering all museum activity and growth: tracked trends and patron demographics.• Advisor and brand representative for numerous street fairs, festivals, and off-site collaborations with Kiwanis, Key Club, and local high schools.

• Maintained social media presence, promoting events and exhibits• Assisted Curator in research, cataloging, organizing, and promoting exhibitions.• Prepared, assembled & distributed printed & digital media for museum events.• Coordinated with artists to obtain proper publishing rights & privileges.

• Five summers as Head Instructor and regional treasurer of two consecutive National Junior Tennis League sessions coaching 25 students aged 7-17 on tennis fundamentals, rules, and etiquette.• Organized a court clean up day each year at Doris Davies Park in which program participants volunteered their time to help maintain the park facilities.