PS Process Assistant* Identify, investigate and correct shipment errors through the use of Kick Out, Prioritized Outbound Problem Solve (POPS)* Coach associates in how to work safely, and keep their work area clean, and organized according to Amazon standard work, and 5S* Follow standard checklist for a smooth and efficient flow of work* Maintain communications with process assistants in pack and pick to ensure CPTs are clear for that time* Monitor department performance data to identify and avoid potential risksAFE Process Assistant* Oversee the proper education of new hires and ensure the highest possible training in their respective paths * Performed other tasks such as labor tracking, ToT tracking, rate tracking, and executing labor moves including labor sharing to other departments to meet demand* Conducted quality engagements and guided coachings, holding associates accountable while maintaining a positive atmosphere and high morale* In conjunction with the pack side AFE PA we balanced walls to keep the volume flowing

● Oversaw activities in the kitchen to ensure top quality foods are prepared● Oversaw cleanliness and tidiness of the restaurant ● Listen to clients in the event they have one complaint or the other regarding quality of service delivery● Ensure there is adequate stock of supplies and also consistently maintain inventory